WD‑Live Chat, Helpdesk,Chatbot , 726 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its exceptional customer support, user-friendly interface, and robust features. It's praised for its easy setup, customization options, and efficient customer interaction management. The app is reliable and works well on both web and mobile platforms. Merchants appreciate its ability to enhance sales and provide live support. The free version meets many merchants' needs, while the paid version offers excellent value. It supports multiple languages and has an intuitive interface.
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Great app, it has all basic help center and chat related items for a small business like me. Only thing I feel as missing is an android app to keep track of customer message, hope it is added in future.
Hello, PlanetPeachy!
You're amazing for expressing your satisfaction by writing a review. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. And yes we are releasing the mobile apps sooner. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
An easy way for customers to get in touch with us via chat or emails. Willdesk is easy to set up and use. The loading speed is better than many other APPs, hope it could keep this all along. Suggestions: If a chatbot feature can be added, it would be a plus.
Thank you for your valuable suggestion! We will put it on our agenda later. Should you need any help, just let us know. We are delighted to help you. Regards, Esther
I use it in my shopify store, It's a very cool app for Live Chat, and Molly help me a lot, thanks :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Nice app, simple to use and does everything The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you for your approval! We will keep going to offer better service. Should you need any help, just let us know. We are always here to help. All the best, Esther
This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk
Mia is very good and helpful Mia is very good and helpfulMia is very good and helpfulMia is very good and helpful
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
安装时不确定是否时网络问题，一直打不开安装不了，试了好长时间才成功的，平时联系客服有事也会出现这个问题，其他都很好，但是希望可以增加一项，频道里可以添加另外的独立页面且可以自己选择排版，追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议，我们的开发技术人员已经根据您提出的问题马上进行了排查和维护，请您放心，问题马上就能得到解决！关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限！最后请允许我代表willdesk团队成员向您表示我们的感谢！您的支持和建议是我们前进的最大动力！
最真挚的祝福
Kelly/willdesk support
感觉非常不错！它很容易上手，让我的聊天变得更加高效和愉快。我喜欢它简洁明了的界面设计，客服的快速响应也让我非常惊喜！而且免费的计划完全满足我现在的需求，白嫖帝王在此，总的来说，我会毫不犹豫地向我的朋友们推荐Willdesk！
感谢您的积极评价！我们很高兴听到您认为 Willdesk 易于使用，并提高了您的聊天效率和乐趣。我们的团队致力于为客户提供及时、有帮助的服务，因此我们很高兴听到您有这样的体验。我们感谢您的推荐，并期待继续满足您的需求。
- Sophie 💖
super cool app i really like it! its easy to use and it was free to upgrade which was awesome. i really look forward to using it
Hi there,
Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Esther
Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support