Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Great app, Mia was great I will continue using the app and see if It is as good as the reviews says it is but I have my hopes up
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia|Willdesk Support
Working with this app is very helpful. Alannis help me set up my account and was there to answer any questions I had for her.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Allanis|Willdesk Support
Début de lancement et d'utilisation de l'application,les premiere impression et le support son très bon
Merci pour votre évaluation 5 étoiles. Nous sommes ravis de savoir que nous avons pu vous offrir un excellent service. Nous serions très reconnaissants si vous pouviez parler de notre application à un ami afin que nous puissions aider plus de personnes. Veuillez nous contacter à tout moment si vous avez des questions !! Nous serons toujours disponibles pour vous aider !
Sincères salutations,
Nona|Willdesk
The customer service is very nice and the functions are easy to use. This is the chat window. No extra features, simple and easy to use
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
this is a great apps, I am happy with all, I am looking forward to using this app. the help desk is great.
Hi there,
Thank you so much for your approval. Your support gives us infinite energy to move on. If there is anything else we can help, please do not hesitate to contact us. We are very glad to help you.
Thanks again for your feedback.
Regards,
Anne
good app, simple, good performance, and easy to use, I recommend it to everyone and it's 100% free... I love it.
You're amazing for expressing your satisfaction by writing a review,
YoshaGo . It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send an as quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
Really good working service thats actually free , really nice and fast live support and overall really good experience
You're amazing for expressing your satisfaction by writing a review, GetYPS. It means so much to us. We've worked hard to make the best experience we possibly could for our customers. Please know that we are always open to suggestions on how we can further improve our services, just send a quick message on the live chat anytime we are open 24/7. Have a nice day and stay safe!
Best Regards
Nona
An easy way for customers to get in touch with us via chat or emails. Willdesk is easy to set up and use. The loading speed is better than many other APPs, hope it could keep this all along. Suggestions: If a chatbot feature can be added, it would be a plus.
Thank you for your valuable suggestion! We will put it on our agenda later. Should you need any help, just let us know. We are delighted to help you. Regards, Esther
Good app, great support,
Thank you for your positive review of our app and support team. We are thrilled to hear that you had a great experience with both. We appreciate your feedback and hope to continue providing you with excellent service.
-Sophie🤗💓
Working with Pia was awesome. She acknowledged me to set up my website on the ease way. I love this app, and I highly recommend it. You can also remove branding watermark: just increadiable.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia | Willdesk Support