Reviews (782)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its scalability and diverse features, particularly the live chat function that boosts customer interaction. It's easy to use, integrates smoothly with Shopify, and offers responsive customer support. The app is cost-effective, with a free version that includes valuable features. Customization options and multilingual support cater to various business needs, while integrated FAQ sections enhance customer service efficiency.
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Amazing customer support and great functionalities. Very happy with this app.
🌟😊 Thank you for your amazing review! We're thrilled to hear that you've had a great experience with our customer support and that you find our app's functionalities to be top-notch. 😃 We're delighted to know you're very happy with the app! If you ever need assistance or have more feedback to share, please don't hesitate to get in touch. We're here to make your experience even more amazing! 🚀🤩🎉
Best Regards,
Nona| CW Willdesk Team💬
I use it in my shopify store, It's a very cool app for Live Chat, and Molly help me a lot, thanks :)
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
Nice app, simple to use and does everything The support is great too, very quick, kind and efficient - Nona was great with my query!
Thank you for your approval! We will keep going to offer better service. Should you need any help, just let us know. We are always here to help. All the best, Esther
This app is very useful! It can save me a lot of time and help improve my work efficiency! The only regret is that the shape of the chat button cannot be changed.
Thank you for your 5-star rating. We are quite glad to know that we were able to provide you with excellent service. We would greatly appreciate it if you could tell a friend about our app so that we can help more individuals. Please contact us at any time if you have any questions!! We will always be available to assist you!
Best Regard,
Alannis|Willdesk
Mia is very good and helpful Mia is very good and helpfulMia is very good and helpfulMia is very good and helpful
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Mia | Willdesk Support
安装时不确定是否时网络问题，一直打不开安装不了，试了好长时间才成功的，平时联系客服有事也会出现这个问题，其他都很好，但是希望可以增加一项，频道里可以添加另外的独立页面且可以自己选择排版，追踪订单数量可以放开限制。
非常感谢您关于我们app的宝贵建议，我们的开发技术人员已经根据您提出的问题马上进行了排查和维护，请您放心，问题马上就能得到解决！关于订单查询量的事宜您可以找我们的客服人员为您开放权限哈~我们会立即帮您解锁至尊VIP无限制查询权限！最后请允许我代表willdesk团队成员向您表示我们的感谢！您的支持和建议是我们前进的最大动力！
最真挚的祝福
Kelly/willdesk support
super cool app i really like it! its easy to use and it was free to upgrade which was awesome. i really look forward to using it
Hi there,
Thank you for your approval. Your support means a lot to us. And we will keep going to offer better service. If there is anything else we can help, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day~
Regards
Esther
Super helpful and responsive. Pia was a great customer service, representative. Will definitely use again!
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Pia|Willdesk Support
When I used it today, I encountered some problems, I consulted their customer service staff Molly, and she immediately helped me solve the problem, thank her very much, and this app is very easy to use, it has helped my customers and me.
Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Molly|Willdesk Support
their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.
I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝