Sellbrite

Very happy with the way this app has been working for me. Should have subscribed 3 years ago! The time savings by using this app has been immeasurable and the more I use it the more impressed I am with it. Is fast, not like Stitch-labs that all you see is the loading icon going and going and hours of your life passing by. It's user-friendly, so if anybody says it takes some time to get used to it, doesn't mean months it means weeks.
Things to know:
the 14 days trial is fine, but can't do very much during that time, so you don't get the real deal until you sign up. If you get frustrated during the trial you just have to trust that the system is a lot better when you sign up and that it's just there for you to get a basic feel.
Take time to set up every single template with categories and shipping options that you think you'll need, this will save you A LOT of time and it's worth it! They work wonders.
I would like to see the shipping rate tables for eBay to get implemented soon, as of now I have to manually go to eBay after sending the listings from Sellbrite and add it to the products that I have set up surcharges for.
I am not going to be using the default shipping option from Sellbrite now. I haven't seen that it can be done in a bulk and international shipping is not working (for me at least). I already have other options/vendor so this for me is not an issue.
The synchronization with the channels every 15 minutes seems a bit long for me. I noticed that the listing channels are cleared of orders pending shipment from the information sent by the shipping vendor but Sellbrite still has them as open/pending for quite sometime after they have been shipped.
I list in Amazon, but I am not a big seller there, so I can't say very much about it, only that it has simplified the work a bit. I learned that price Sync with Amazon is really not worth it, just have to try to list the items that can be competitive to win the Buy Box (or close to it) and you don't know what the prices are until you are listing.
I am giving it 5 stars because at my shop we are all working with a big smile in our faces now and I see that the Sellbrite team is always improving and making it better, so the things I mentioned are a no bother to me. I would recommend this app to anybody that is NOT my competitor :P

This app regularly fails us by not properly updating our shopify store and bot reducing inventory as orders come through. This is causing us to over sell items on amazon, which in turn means we have had to cancel way too many orders. Amazon has already suspended us once before, and now we face suspension again as our cancellation rate has skyrocketed.
Every time I submit support tickets, sellbrite never takes ownership of the issues. It always feels like a "brush off" without any resolution. If this issue was a one off, I wouldn't think to leave this review, but we have been plagued with this issue since the beginning of using sellbrite. I don't get apologies from sellbrite, nor do I feel like their support has done right by us to find the root problem of the ivnentory issues i.e. shopify inventory not properly being updated.

One star for an unreliable app. Find something else

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite.

The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite.

The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment.

I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far.

One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful.

Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Sellbrite is useful overall, but there is room for improvement. Unfortunately they don't seem very open to suggestions or customer feedback. It's very good at managing inventory across platforms so you'll never run out of stock on any of your channels. No complaints there! The reporting is decent, but basic. Fortunately you can export sales data for more advanced analysis (expect to do this a lot if you're looking for anything beyond aggregate sales summaries). Having an aggregate of all connected sales channels is a huge time saver. It's acceptable for routing individual order items to different fulfillment centers and services, and can do this at a SKU level and not a whole order level (this was the main feature we needed). So you can use a 3PL to ship just the items they have in stock (like best sellers), and ship the remainder from another fulfillment center or your own warehouse. However, there is no way to apply any advanced logic or automated rules to items/orders. You can choose a fulfillment center priority for each selling channel, but you can't apply any additional logic. This means you can't use Shopify tags, or order contents to do any kind of advanced order routing. Their response when asked if this could be submitted as a feature request was simply, "We are an inventory service and do not support this." Another issue we run into is with partial refunds. If a customer contacts us and says they forgot to use a coupon, we are typically happy to refund them the amount they would have saved if valid. If we partially refund an order BEFORE Sellbrite sees it is shipped, Sellbrite moves the order to "Awaiting payment" and will not send it to any fulfillment centers, so the order will never ship. The only workaround we have found is to wait until the order ships to process the partial refund. Not the end of the world, but a little awkward when we have to explain this to the customer. Overall, for the tasks that the service supports, Sellbrite tends to be very easy to use, set up, and generally works very well. However, if we found a similar service that could apply conditional logic like Shipstation, or apply routing rules based on Shopify order tags, we would likely switch.

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

After months of searching, I FINALLY found an app that did what I needed! I have multiple Shopify locations, all fulfilling online orders, and I wanted to share the inventory between my Amazon account and only one of these locations, not all of them. Sellbrite for Shopify does this, and best of all it's free as long as you have less than 30 Amazon orders per month -- since most of our orders come from Shopify and not Amazon, it is sufficient for us. One suggestion to Sellbrite staff: you should highlight the fact that you can connect just one location (or multiple, but not all) on your website. This is the exact feature that makes Sellbrite for Shopify different than all other apps, but for some reason you are not using it as a selling point.

Get this software if you don't mind contacting customer service almost daily. I've given these guys lots of chances. It's a great idea but their execution is HORRIBLE! Today was the last straw. eBay connection is sporadic. So many orders haven't imported and the support agent wasn't able to do anything about it. To make matters worse, there hardly available on the weekend. There's no way for you as the purchaser of this software to do any kind of order imports yourself, or anything of that nature. Half of the time, my updates to my items do not work and you have to go back into shopify and in their words "change something, and change it back" in order to get it to work. If you're looking for automation, this isn't it. It might be ok if you sell 5-10 orders, but at 100 orders a day or so that we do and almost 500 listings, it's just not worth the stress and headache.

If you are managing AMAZON/ETSY/EBAY and are trying to keep track of inventory levels and pricings and also keep a clear and concise way to REPORT your orders/Invoicing/on a sweet and easy to use dashboard, literally they will do it all for you, trully recommend

I have been rather patient with this app to give it a chance...but I highly suggest finding another alternative. The 2-hour update time is ridiculous, causing overselling. And most times the inventory still is still never accurate. Listings from eBay to Shopify do not sync properly. Sellbrite was still pushing out or showing inventory on items that I had at 0 or archived in Shopify. I completely deleted all active listings to prevent overselling several times to re-upload, which is the point of having software like this...but it fails. Small business owners will just have to cough up the money for a good integration, but this one IS NOT THE ONE.

Sellbrite is a great tool for e-tailers selling on multiple sites. Brian is incredibly helpful. Once you get the hang of it,it is very easy to use.