Reviews (197)

Overall rating
4.4
Counts per rating level
  • 73% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management, which effectively synchronizes stock across multiple sales channels like eBay, Amazon, Etsy, and Shopify, preventing overselling. They praise the responsive customer support, especially during setup and troubleshooting, and appreciate the user-friendly interface that simplifies managing listings and inventory. The app is noted for its time efficiency, streamlining tasks such as product listing and inventory updates, and is considered cost-effective compared to similar solutions. Additional features like "Templates and Recipes" for automating content creation and competitive shipping rates further enhance its value.

Edited May 8, 2024

It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing.

Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.

ChronoAmerica
United States
About 2 months using the app
Sellbrite replied May 8, 2024

Thank you for your feedback! There may have been some confusion as Sellbrite's primary feature is the ability to synchronize inventory across your channels and prevent overselling. If you weren’t seeing your inventory syncing between your channels, then it's possible you may not have had the inventory sync feature enabled. This does need to be enabled after you set up your account so we can start syncing inventory for you. This is to help prevent the system from syncing incorrect quantities to your channels during your setup/onboarding process. We would be happy to assist you in setting up these features if you ever revisit Sellbrite in the future!

July 23, 2021

I used this app to integrate with 4 platforms, and it has become my go-to app for managing the linking between my products and the platforms. I constantly review the Dashboard to detect issues and monitor the times of updates. It takes some time to get used to, but if you stay with it, the value and benefits will flow.

Harvey Ltd
United States
About 2 months using the app
June 15, 2020

I worked with the support staff to help get set up as I originally signed up for the standalone version of the product. It is very easy to use and intuitive and excellent for managing multiple channels. Besides that, the support team is second to none. They helped make sure I had the right product for my needs and encouraged me to use the Shopify version as it fit my workflow better, even though it was significantly cheaper than the version I was using. I can't say enough about the team and their desire to help you succeed with the right product. I look forward to partnering with Sellbrite as we grow our company!

Shelter Fitness
United States
About 2 months using the app
Sellbrite replied July 6, 2020

Thank you so much for your review! We appreciate your business and are glad you find Sellbrite to be valuable and our support team helpful!

January 20, 2016

Really love the Sellbrite Platform. This has allowed me to align my inventory in one place to sell on Shopify, Ebay, and Amazon. I am looking forward to see what other additions are being planned for this platform.

My Gift Obsession
United States
About 2 months using the app
November 6, 2019

This app is absolutely incredible! The only issue i had was changing shipping rates on Etsy, app wouldnt let me do a bulk change had to do 1 by one on etsy. Totally recommend!!

Thanks again!
Patrick
www.toypocalypse.net

Toypocalypse
United States
About 2 months using the app
Sellbrite replied November 6, 2019

Thanks for your review, and we're so glad you are enjoying Sellbrite! Unfortunately, Etsy still doesn't allow calculated shipping templates to be created or updated via API, so as much as we'd like to offer that functionality, it's not currently possible.

January 28, 2020

Trying to get the PRO2K promo for resigning up. How can I get this? Perfect pricing at that price point

M3 Toys
United States
About 2 months using the app
Sellbrite replied January 28, 2020

Hi M3 Toys - you should have received an email with a promo code. Just enter that when you subscribe. If you didn't get it, contact us using the in-app chat or at support@sellbrite.com

Edited September 21, 2022

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

Velikaya Collection
Canada
About 2 months using the app
Sellbrite replied August 16, 2022

Thank you for your feedback and the wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams, and that you were able to get up and running despite the initial frustration.

December 10, 2020

Totally great app and easy to use on Amazon, eBay and Shopify.
Here is our request to Sellbrite. Please upgrade function that compatible with Japanese account on eBay someday. We can not listing, change QTY and so as far. Looking forward to change review stars to 5 :P

YAMAKO Japan Inc
Japan
About 1 month using the app
Sellbrite replied December 10, 2020

Thank you for the review - so we're glad to hear that the app has been a great experience. International channels are a priority for us in 2021 so stay tuned!

June 14, 2024

you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.

DooDah Distribution
United States
20 days using the app
Sellbrite replied June 26, 2024

Thanks for taking the time to leave a review! Sorry if there was any previous confusion on this, but you can use our API to make live inventory updates. Our API allows you to build automation to our system doing the following things:

Push Products = Add or edit product data to our system.
Pull Products = Export product data from our system.
Push Inventory = Add or edit inventory to the products in our system.
Pull Inventory = Export inventory data from our system.
Pull Orders = Export orders from our system
Update Shipments = Input shipment details on orders in our system

More information about using our API can be found at developer.sellbrite.com.

It is true that once products are established in your account updates to the product details will need to be made either within the Sellbrite dashboard or using a product CSV file. However, you can run additional imports to bring in new listing data or build new products at any time.

We will be reaching out to address any additional concerns and to make sure Sellbrite is a good fit for your business. We appreciate the feedback!

March 6, 2019

Very well-made. We are clothing retailer, so inventory system is definitely needed to manage our high-number variations, and Sellbrite is helping us much. Their customer support team is exceptional, too.

Hat and Beyond
United States
About 1 month using the app