Reviews (511)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as an essential, reliable shipping hub that syncs orders quickly with Shopify and enables one‑click label creation, tracking, and returns in one place. Automation features like shipping rules, Pack&Go, and picking lists save time and reduce errors, even at high volumes. Many value working with multiple carriers, competitive rates, branded tracking pages, and responsive, friendly support that helps with onboarding and ongoing optimization.
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It may seem a bit overwhelming because it is a powerful tool made for all sizes of businesses but actually once you jump in, it’s easy to use, customer service is really helpful and if you are a small business like mine, you will get all the benefits of using a tool that’s also made for much larger companies.
Others have tried to lure me away but I am very happy right here. Great app and it works fantastic with Shopify.
Muy contenta tanto con la app como con el servicio de atención al cliente. Las 4 cosillas que han dado fallo me lo han arreglado rápidamente. Es fácil de usar y ordenado. Se integra muy bien con Shopify y facilita muchísimo lo que es la generación de etiquetas de envío. Yo trabajo con las tarifas de correos. Ahorró perfectamente 7-12 horas semanalmente con esta función.
It took up substantial time coordinating both with Shopify and the Sendcloud team how to integrate Sendcloud's dynamic checkout, time we were unable to activate our online shop.
Support at Shopify was quick to upsell my account but redirected me to Sendcloud for integration support. Sendcloud pretty much refused to help me with the integration and repeatedly pointed towards their documentation.
After reiterating the integration did not work I was told that dynamic checkout is only supported by Woocommerce and Magento or an API needs to be built: https://api.sendcloud.dev/docs/sendcloud-public-api/dynamic-checkout.
As this changes the required level of effort for the Shop owner substantially it's in my opinion both on Shopify and Sendcloud to better inform customers on what they are (or are not) paying for.
At the beginning everything was nice, but their service has been worsening over the last months.
It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided.
We have to manually request this info, and we get it a week later, which is not acceptable.
Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints.
With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense.
So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.
1 año usando la aplicación y ha mejorado mucho la interfaz y las plantillas de email.
SAV super ! Ils m'ont beaucoup aidé
He usado otras empresas de envíos, y esta ha sido la mejor de todas. Fácil interfaz, rapidez al gestionar envíos. un diez!
SendCloud es segura, fiable y una gran herramienta para preparar los pedidos, editar las etiquetas de los envíos, y cambia los pedidos automáticamente a preparados en Shopify. Estamos integrando nuevas funcionalidades con el uso de pistolas para la preparación del los pedidos y estamos muy contentos y satisfechos con su funcionamiento. Totalmente recomendable
ottima app. assistenza clienti sempre disponibile e attenta.
Consigliatissima
Aplicación indispensable para hacer un envío fácil, cómodo y con una atención al cliente estupenda.
