Sendcloud , 261 reviews

Overall rating
4
Counts per rating level
  • 77% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless integration with Shopify, providing a time-efficient solution for managing shipments and creating shipping labels. It's recognized for its responsive customer service and competitive shipping rates. The app offers a clear view of orders and shipping status, supports various carriers, and includes automation features like automatic tracking email notifications. Merchants report significant time savings, with some saving up to 60-70 hours annually. Additional features like personalized tracking pages enhance the customer experience.

September 12, 2019

Sendcloud is a great platform to send all your order. It is easy to use and has a great integration with Shopify. This helps speeding up your proces. You get instant Track & Trace codes and it send confirmation E-mails to your costumers.

Gadgets Huis
Netherlands
About 2 years using the app
December 27, 2020

funciona muy bien y el soporte es muy bueno. ahora mismo hay un ligero error que habría que solucionar en el que si borras un envío sigue apareciendo en el panel, espero que lo solucionen tan rápido como solucionan los errores que pueden aparecer.

afrodite
Spain
About 2 years using the app
November 10, 2017

Super positeve about SendCloud from the early beginning! SendCloud has a seemless integration with my Shopify store. Order > Fulfill > Print > Track > HAPPY CUSTOMER.

D • CENTER is a scuba store offering a large collection of diving gear online and offline.

Safe diving!

Kristof D.
www.dcenter.be
www.ilovediving.be

D Center
Belgium
About 2 years using the app
November 22, 2022

Top application to start shipping with low shipping fees. Integrate smoothly with your own contracts once you scale.

Beercrush
Belgium
About 2 years using the app
November 29, 2022

The app works fine, as expected. Only the customer service does fall short. In situations where data fields are transferred incorrectly, customer service is unavailable.

Slimprint
Netherlands
Almost 2 years using the app
Edited July 12, 2018

Zeer tevreden van SendCloud. Integreert makkelijk met Shopify, gebruiksvriendelijk opgezet en hun helpdesk is zeer toegankelijk. Maakt het verzenden een pak makkelijker!

Maison Gldn
Belgium
Almost 2 years using the app
February 1, 2022

Au top ! La plateforme m'a vraiment aidé à gagner du temps et à faire des économies sur mes envois malgré mes petites quantités.

utopiaparissurcommande
France
Almost 2 years using the app
October 31, 2017

We were buried in shipping nightmares trying to send out our ShaktiMat products before we found SendCloud. In less that one day they had us set up with super-simple shipping at a good price for all our products. The shipping works and its incredibly straight-forward, but the best thing is that SendCloud and really helpful, very friendly and always available on chat. On the few occasions when UPS were not able to deliver, SendCloud immediately took over all the communications for us until the delivery was resolved. Fully recommend.

Shaktimat
Germany
Almost 2 years using the app
December 9, 2019

Very good product. Efficient and reactive support in native language to help you in the application setup of the various shipping and follow-up functions. Nice team looking for providing you with the most satisfactory experience.

Clæpsidra
France
Almost 2 years using the app
Edited July 13, 2018

The app works fine. But several packages have been lost or delayed. They promise that the companies they work with deliver within 24 hours, but this never happened. The problem with this service is, that when a package gets lost or delayed, its unclear where to go. DHL or DPD say you are not their client, Sendcloud should handle it. But that doesn't happen. As soon as you work with Sendcloud you are lost. No one is accountable. You choose for Sendcloud to work more effieciently, but you end up with a big annoying hassle. As if you are dealing with a state-owned company in 1980.

Suite702
Netherlands
Almost 2 years using the app