Reviews (419)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining the shipping process with features like automated shipping rules, label creation, and centralized tracking. Its seamless Shopify integration supports international shipping, helping merchants expand globally. New features like order splitting and service point delivery selection are frequently added, enhancing utility. The app is praised for its reliability and user-friendly interface, significantly reducing shipping time and effort. The support team is responsive and effective in issue resolution.

November 30, 2025

Ottimo servizio per la gestione delle spedizioni. Piattaforma chiara ed intuitiva, si integra perfettamente con Shopify e l'assistenza fornisce sempre risposte. Consigliato!

Giulio Celandroni Orchidee
Italy
10 days using the app
December 2, 2025

Goede software en makkelijke koppeling met BOL

VINQ.nl
Netherlands
Over 3 years using the app
November 30, 2025

Comodità nella gestione delle spedizioni, configurazione semplice, assistenza cliente quasi sempre presente e disponibile. La consiglio per semplificare le spedizioni

Cardoreum
Italy
Over 3 years using the app
October 5, 2025

Nicely integrated, easy to use shipping an returns solution. We're using Sendcloud wiht both own carrier contracts as well as Sendcloud rates for specific carriers, which are also very competitive. The seamless integration with Shopify along with the automations save us a lot of time and resources. Lots of customization options as well - a really recommendable tool!

budtenders
Germany
Over 2 years using the app
October 17, 2025

1 Stern – Leider die unzuverlässigste App, die wir je im Einsatz hatten. Wir sind seit mehreren Jahren Sendcloud-Kunde, aber die technische Stabilität ist eine Katastrophe. Kaum eine Woche vergeht ohne neue Störungen. Aktuell lassen sich Etiketten plötzlich nicht mehr im richtigen Format drucken – seit über drei Monaten werden wir nur vertröstet!

Als E-Commerce-Unternehmen arbeiten wir mit vielen Apps, aber Sendcloud ist mit Abstand die unzuverlässigste. Der Kundenservice ist unterirdisch: langsam, unhilfreich und ohne echte Lösungsansätze.

Dabei sind einige Funktionen wirklich gut gedacht – etwa der kombinierte Druck von Versand- und Retourenlabels verschiedener Versanddienstleister. Nur leider funktioniert das selten reibungslos.

Wir haben unsere Prozesse leider schon stark an Sendcloud angepasst, was einen Wechsel erschwert. Vielleicht weiß man das dort – und nimmt es deshalb in Kauf. Wer neu startet, sollte sich unbedingt nach Alternativen umsehen.

THE DOG IDEA Dogwear
Germany
7 months using the app
November 5, 2025

Great platform and user friendly!

ROUTINES®
Netherlands
About 5 years using the app
September 2, 2025

The only app that works well with cash on delivery in Italy and abroad. Customer support is very responsive and helped me resolve my issue over the phone. I highly recommend it.

Brio Latino
Italy
9 months using the app
November 25, 2025

L'integrazione funziona perfettamente e semplifica di molto l'evasione degli ordini. Consigliata!

Il Negozio delle Necessità
Italy
Over 3 years using the app
November 27, 2025

llevamos mucho tiempo con ellos y muy buen servicio.

HerboAhorro
Spain
About 3 years using the app
October 3, 2025

Het werkt vlot. Wij gebruiken het al enkele maanden en hebben goede ervaring mee.

Nana Latta Skincare
Belgium
12 months using the app