Reviews (513)

Overall rating
4.5
Counts per rating level
  • 74% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app is essential for streamlining shipping, with near real-time Shopify sync and one-click or bulk label creation. They value easy setup, reliable automation rules, Pack & Go workflows, and address validation. Many like managing multiple carriers and contracts in one dashboard with competitive rates and pay‑per‑label options. Merchants also highlight strong tracking, returns handling, and responsive, helpful support.

November 7, 2025

This app is very helpful to connect our shop with multiple couriers and the possibility to use our custom contracts. The shipping rules are very easy to configure and the emails and landing pages useful to keep the customers always updated! We have been waiting a lot for the multibatch shipping but now is all up and running.

The Pack Stock EU
Spain
Over 1 year using the app
November 6, 2025

I used Sendcloud already for years in Magento. Last year I switched to Shopify and still I am using Sendcloud. It has a good connection and orders are easily imported synchronized. Thing that could be improved is copying the rates from Sendcloud into Shopify. There is an export to csv possible in Sendcloud, but there's no easy way to import it into Shopify.
I like the possibility of buying third party insurance at Sendcloud.

Yuui's F1 scale models
Netherlands
Over 1 year using the app
October 25, 2025

Nach erfolgter installation bekam ich eine Email von einem Mitarbeiter, ich solle doch auf Update klicken um eine Version2 zu installieren. Gemacht getan. Button weg. Nächste Email: hat nicht funktioniert, bitte neu installieren. Gemacht. Ergebnis: nur noch Fehlermeldungen, keine Möglichkeit mehr zum Einloggen. Ok, den Chat button benutzen wollen: Eine KI "geht ran" die nur Müll ausspuckt. Ticket aufgemacht... ...naja, man kann sich ja denken wie lange das dauert.
Fazit: die haben ihre Systeme nicht im griff, nicht vertrauenswürdig.

fesselspiel
Germany
5 days using the app
October 22, 2025

Game changer. Enviamos a través de Correos (España) y hacer una etiqueta en la web de Correos era una tarea tediosa y entretenida, así que desde que implementamos Sendcloud la eficiencia mejoró muchísimo.
Es muy fácil de integrar y el servicio tecnico muy bueno. Merece la pena y se lo recomiendo a otros vendedores.

La industria Handmade
Spain
Over 1 year using the app
October 8, 2025

Platform and integration are reliable, the customer service is prompt. The colab with the insurance with Xcover is great, simple and efficient when a package goes missing. Of course the sending rates are expensive but all postage is these days!

The Gathershop
Netherlands
Over 9 years using the app
October 7, 2025

I operate a small business with self-fulfillment and Sendcloud is a great solution for me. It was easy to connect to Shopify and set it up with all my requirements and needs. I can navigate all my orders logistic and get reliable and detail information for all my shipments. The preparation of labels and dropping off of the deliveries is very easy and works quickly. I also like the broad selection of carriers which can fit well with my clients needs

Luvvy
Netherlands
9 months using the app
October 6, 2025

Easy connection, never experienced downtime, and good communication and follow up when their are shipping errors, I like being able to directly compare shipping prices.

Trouble & Spice
Netherlands
About 2 years using the app
October 3, 2025

Great integration with the Shopify store and great customer service. They seem to be constantly adding new features too, which, at least compared to competitors, are well-priced and much welcome.

Too Long
United Kingdom
About 1 year using the app
September 30, 2025

Works really smoothly with Shopify, it totally simplifies fullfulling and shipping for our store. I cannot imagine running the store without it.

FAMANIMAL
Spain
About 4 years using the app
September 7, 2025

Perfect integration with the Dutch PostNL and DPD, and the complete set of features for label arrangement and printing are essential in our business environment.
The addon never failed and is very intuitive to use, which is particularly important since many of our employees are not very comfortable with complex IT interfaces where any mistake could cost money.

Het Klaverblad
Netherlands
About 5 years using the app