Sendcloud | Shipping Platform

We have been working with SendCloud for over 5 years and were initially very satisfied. In the past, there was always a dedicated contact person, and any minor issues were resolved quickly and efficiently. However, things have drastically changed. Nowadays, it feels like there’s no one who truly knows your case or is available to help. The software struggles to keep up with Shopify updates, leading to recurring problems that they seem unable to fix. Support tickets are often ignored, leaving us feeling unheard and frustrated. For the price they charge, this level of service is simply unacceptable. Very disappointing experience.

Easy connection, never experienced downtime, and good communication and follow up when their are shipping errors, I like being able to directly compare shipping prices.

Game changer. Enviamos a través de Correos (España) y hacer una etiqueta en la web de Correos era una tarea tediosa y entretenida, así que desde que implementamos Sendcloud la eficiencia mejoró muchísimo.
Es muy fácil de integrar y el servicio tecnico muy bueno. Merece la pena y se lo recomiendo a otros vendedores.

1 año usando la aplicación y ha mejorado mucho la interfaz y las plantillas de email.

Sendcloud nos ahorra muchísimo tiempo diario en la preparación de pedidos de la tienda online. Game changer!! Y la atención al cliente cuando tenemos algún problema es muy resolutiva. Lo recomiendo 100%

We have been using sendcloud for many years and never had an issue !

Everything works exactly as advertised and when needed the support team could not be more helpful.

Great integration with the Shopify store and great customer service. They seem to be constantly adding new features too, which, at least compared to competitors, are well-priced and much welcome.

Sendcloud ha rivoluzionato il mio e-commerce. L'integrazione con lo store è immediata e la creazione delle etichette richiede un solo clic. Il tracking personalizzato e la gestione semplificata dei resi offrono un’esperienza professionale ai clienti, mentre l'accesso a tariffe agevolate con più corrieri garantisce un risparmio reale. Indispensabile per scalare il business senza stress.

Sendcloud is great, it made shipping for me way more manageable and easy. Integration with Shopify is great, the only thing I'm missing is a option to import an draft order. but that's also a problem on Shopify's side, because the customer can't pay with Shopify Payments (except CC) if the draft order has been converted to order.

Sendcloud es una solución para la empresa. Fácil manejo y respuesta inmediata ante cualquier incidencia.