Reviews (506)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 7, 2026

Très satisfait de Sendcloud, gros gain de temps.
Service client efficace.
Je recommande.

Hersée - boutique écoresponsable Paris 9ème
France
Over 4 years using the app
May 11, 2026

SAV super ! Ils m'ont beaucoup aidé

La touche dorée
France
7 months using the app
February 6, 2026

This has been my go-to platform since the start of my webshop. It’s very convenient, has saved me a lot of time, and Sendcloud’s helpdesk has been consistently helpful.

Important warning: I strongly advise against using the shipping insurance. It’s handled by a third party called XCover. In my case, XCover refused to resolve a valid claim and redirected me to Kifid (the Dutch financial complaints institute). But Kifid confirmed to me that they are not affiliated with XCover at all. Communication from XCover was minimal and responsibility was repeatedly deflected.

Aside from this insurance issue, Sendcloud itself is a solid and reliable platform. Just don't use the optional insurance.

Custom Pickguards
Netherlands
7 months using the app
May 10, 2026

He usado otras empresas de envíos, y esta ha sido la mejor de todas. Fácil interfaz, rapidez al gestionar envíos. un diez!

Mundo De Brujas
Spain
7 months using the app
June 23, 2026

Satisfait de Sendcloud dans l'ensemble. Facile d'utilisation.

PRZ
France
About 1 year using the app
May 6, 2026

ottima app. assistenza clienti sempre disponibile e attenta.
Consigliatissima

LINDENII AROMA
Italy
7 months using the app
April 1, 2026

SendCloud es segura, fiable y una gran herramienta para preparar los pedidos, editar las etiquetas de los envíos, y cambia los pedidos automáticamente a preparados en Shopify. Estamos integrando nuevas funcionalidades con el uso de pistolas para la preparación del los pedidos y estamos muy contentos y satisfechos con su funcionamiento. Totalmente recomendable

Doña Tomasa
Spain
7 months using the app
May 5, 2026

Aplicación indispensable para hacer un envío fácil, cómodo y con una atención al cliente estupenda.

Omnity.Life
Spain
About 2 years using the app
January 3, 2026

Sendcloud makes shipping easy with good prices. The Shopify integration works perfectly, and customers are automatically notified about their shipping status.

viaduct shop
Austria
About 1 year using the app
December 15, 2025

I have to say that i really like working with sendcloud. I think customer service is great, always got quick replies when opening tickets. Had an issue that pick up guy was not willing to get to us and they solved it very quickly. of course rates could be even better especially for foreign countries, but i hope at some point they will, as shipments grow. All in all great experience and i would happily reccommend this platform to anyone. Thank you

Dermaluci Lab
Germany
7 months using the app