Reviews (279)

Overall rating
4.1
Counts per rating level
  • 76% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and seamless Shopify integration, which significantly streamlines order and shipping processes. They appreciate the time-saving features such as printing shipping labels, tracking packages, and managing orders all from one platform. The support team is noted for being responsive and effective. Additionally, the app supports multiple carriers, offers competitive rates, and includes multilingual support and customizable tracking emails, making it a reliable choice for small businesses seeking flexible shipping options.

May 21, 2021

Top, l'application permet de gérer au mieux l'envoi des colis, avec la génération automatique des étiquettes.

Estampille
France
About 4 years using the app
October 7, 2019

As a technical service provider we recommend to use Sendcloud.
For us, the connection to shopify was very intuitive and offers us many possibilities.
On the other hand, the tool offers our customers a nice user interface in which even technically inexperienced people can find their way around immediately.

I can only recommend Sendcloud to anyone who is looking for a tool to help them process their online orders.

MYINTOX
Germany
About 4 years using the app
October 4, 2023

Very disapointed by their service, they just announced they will double my subscription fee and I will have less features than before. I have been a loyal customer since 2020, shared feedback on improvements but you lost my faith and loyalty. Hopefully a bell will ring and you will put customer satisfaction as one of your priorities... this before money ;-)

Sorry but I can't accept paying twice for a service with less features.

Les P'tits Canons
Belgium
Over 3 years using the app
July 2, 2020

Absolute timesaver and flawlessly working app. Can absolute recommend this - also due to good support!

tattooprints.de
Germany
Over 3 years using the app
July 3, 2019

Handige tool voor webpakketjes verzending. Mag nog iets meer pro activiteit bijv over tarieven - automatisch aangepast? Tool die zegt - nog zoveel extra verzendingen per maand dan betere tarieven oid. Klachtenprocedure als pakketje vermist wordt is online nog niet handig genoeg.

INDISHA
Netherlands
Over 3 years using the app
November 2, 2023

Han actualizado los planes a peor. Tienes distintos planes y no hay mejora de precio en ninguno de ellos, solo hay que hacer el cálculo de los envíos, creo que nos toman por tontos... han subido los precios de todo y como te pases de las etiquetas te cobran más del doble. No la recomiendo.

Z Drinks
Spain
Over 3 years using the app
December 22, 2020

Werkt zeer fijn, goede uitleg als je moeilijkheden hebt. Ook wordt je telefonisch goed te wordt gestaan als er problemen zijn.

Maximeslifestyle
Netherlands
Over 3 years using the app
August 4, 2015

We're over the moon about this app! We can easily send via DPD & bpost and all it takes is one click to import all the data. No more typing, or copy-pasting. Our work became so much easier, thank you SendCloud!

So Baggy
Belgium
Over 3 years using the app
October 5, 2021

Deze app is heel simpel in gebruik. En kom je er toch niet uit dan is de klantenservice snel bereikbaar en zeer behulpzaam.

House of Items - Leiden
Netherlands
Over 3 years using the app
July 11, 2018

Very satisfied with Sendcloud & their costumer service! Only downside is that we do not have the option to fully customize our emails according to a certain signature style. Other than that, the perfect app for shipping!

Oh Yaz
Belgium
Over 3 years using the app