Reviews (422)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its efficient shipping, label management, and reliable performance. They value the responsive customer service and advanced features like custom contracts and automated rules. Regular updates adding functionalities like order splitting are also well-received. While some seek more competitive rates, the consensus is that it enhances logistical efficiency and reduces errors.

September 29, 2025

Ravie ! Sendcloud est super pour gérer l'expédition des colis de mon site de vente en ligne ! Je recommande !

DodoNAC
France
Over 2 years using the app
October 8, 2025

Werkt goed, koppeling met Shopify werkt zoals het moet.

MetaalBewerking.nl
Netherlands
8 months using the app
November 29, 2024

We have been working with SendCloud for over 5 years and were initially very satisfied. In the past, there was always a dedicated contact person, and any minor issues were resolved quickly and efficiently. However, things have drastically changed. Nowadays, it feels like there’s no one who truly knows your case or is available to help. The software struggles to keep up with Shopify updates, leading to recurring problems that they seem unable to fix. Support tickets are often ignored, leaving us feeling unheard and frustrated. For the price they charge, this level of service is simply unacceptable. Very disappointing experience.

terrorists of beauty b2b
Germany
Over 3 years using the app
August 19, 2025

Sendcloud es muy fácil de utilizar. Es una herramienta clave para realizar un envío ágil de tus pedidos sin tener que importar manualmente la dirección de cada uno de tus pedidos.

Además, es muy fácil realizar el seguimiento de cada envío una vez lo has efectuado.

La integración con Shopify jamás da fallos.

FarmaWAO
Spain
Almost 4 years using the app
Edited January 5, 2026

1 año usando la aplicación y ha mejorado mucho la interfaz y las plantillas de email.

Esjoy
Spain
Over 2 years using the app
November 23, 2025

good discounts, good integration, good costumer service

Studio Lacerda
Spain
6 months using the app
August 25, 2025

Ich führe mein Geschäft alleine und da bleibt für den Versand oft wenig Zeit. Mit Sendcloud ist das alles viel einfacher geworden – die Abläufe sind klar, die Labels schnell erstellt und meine Kunden bekommen ihre Pakete zuverlässig.
Besonders hervorheben möchte ich den Support: Wenn ich mal eine Frage hatte, bekam ich sofort eine hilfreiche und freundliche Antwort.
Man fühlt sich wirklich ernst genommen, auch als kleines 1-Personen-Unternehmen. Genau so stelle ich mir Service vor.
Für mich ist Sendcloud daher eine echte Entlastung im Alltag.

LeoBabys
Austria
Over 1 year using the app
August 13, 2024

Sendcloud nos ahorra muchísimo tiempo diario en la preparación de pedidos de la tienda online. Game changer!! Y la atención al cliente cuando tenemos algún problema es muy resolutiva. Lo recomiendo 100%

G·LEM
Spain
About 2 years using the app
August 20, 2025

Une superbe plateforme, sans équivalence.
Nous avons testé de nombreuses solutions et nous restons chez Sendcloud depuis plus de 5 ans maintenant. Les prix pourraient etre un peu plus accessibles, néanmoins le fonctionnement et la simplicité de la plateforme sans équivalence en fait un outil indispensable, le + très facilement configurable avec Shopify

Octavio
France
Over 2 years using the app
September 23, 2025

Plateforme simple d'utilisation et qui donne une grande rapidité à l'envoi de mes colis

Holy Mary
France
Over 2 years using the app