Reviews (421)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for streamlining the shipping process with features like automated shipping rules, label creation, and centralized tracking. Its seamless Shopify integration supports international shipping, helping merchants expand globally. New features like order splitting and service point delivery selection are frequently added, enhancing utility. The app is praised for its reliability and user-friendly interface, significantly reducing shipping time and effort. The support team is responsive and effective in issue resolution.
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J'utilise sendcloud depuis plus d'un an. Tout se passe bien, l'interface est claire et facile à utiliser. Le service client a toujours été rapide et efficace.
Je recommande
We use this app for 14 months now and we're more than happy with it! We have 2 Online Stores on Shopify and were looking for an overall shipping solution: easy to use, fast and comfortable. In addition, it should support a few carriers (DPD, DHL, UPS, Deutsche Post). And SendCloud can do all of it. It's affordable and has saved us so much time when it comes to shipping. Would 100% recommend!
I am very happy of Sendcloud application. The app is easy to handle and makes me win a lot of time!
Since the new release april 20, 2017, all orders before March 22nd, 2017 cannot be imported any more. This is done without any message, email or whatever to the client.
Had Sendcloud since april 2016, we where working fine with them.
But now it is chaos.
There customer service is not capable to understand the problem of me as a client. Had to ask for an involved person. Very slow and frustrating process with them at the moment.
There is also no support for the UPS commercial invoice.
Have contacted them about this. But they cannot help me.
Have to look for another app.
Werkt zeer fijn, goede uitleg als je moeilijkheden hebt. Ook wordt je telefonisch goed te wordt gestaan als er problemen zijn.
This application works absolutely wonderful. I am using Sendcloud for all my orders. I ship from The Netherlands to mostly Europe and they really have the best prices :-)
Very handy, would definitely recommend it!
Best shipping tool and incredible service :-) great interface and the Pack&Go is a great tool! Thank you!
I was happy with this app and the service until one of my packages got lost. I followed the complaint procedure (started in March 2016) and I'm still waiting for my money. Very time consuming and disappointing.
Like a couple of other reviews, when a parcel is lost, Sendcloud do not refund you. Even though your contract and relationship is with Sendcloud, Sendcloud does not take financial responsibility. Sendcloud should refund customers like I do. I don't make my customers wait for a direct refund from my suppliers, so why should Sendcloud treat me this way? Passing the financial buck onto another company that I do not have a contract with is not good business practise in my opinion. I have transferred 95% of my business to a direct service with DHL now. I have been waiting several weeks for my DPD refund.