Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (179)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing and sales, particularly through effective cart abandonment campaigns. It offers cost-effective features like seamless Shopify integration, diverse marketing templates, and email automations. The user-friendly interface and detailed analytics are appreciated, although the email builder could be improved. Customer support is noted for its responsiveness and willingness to add custom features and assist with setup.

December 15, 2025

I am new to Sendvio but it has already been a gamechanger for my business. They offer numerous templates that takes the guess work out of your next marketing campaign.

Angie Treasures
United States
24 days using the app
Sendvio replied December 16, 2025

Thank you for your kind review. We truly appreciate your trust and are committed to continuing to provide you with high-quality service.

Edited February 7, 2026

Email campaigns Not Working. Cant create ANY customer segment. I want to create a 2500 customer segment, But it's not working. I select email address, but they do not appear in the segment.

GoKarts USA®
United States
4 days using the app
January 10, 2026

Nice and simple to use for us, useful.

8grams Store
Belgium
10 months using the app
Sendvio replied January 13, 2026

Thank you so much for your review! We’re happy to be part of your store’s growth and truly appreciate your trust in us.

December 31, 2025

terrible honestly so hard to work with.

Starplus
United States
11 months using the app
Sendvio replied January 13, 2026

11 months installed, no app usage or store activity. Not an active store.

September 26, 2025

This app made running my store so much easier. I can connect with the right customers and actually see the difference in sales. The tools just work, and after trying other apps, this one is by far the easiest and most reliable.

Dra. Karime López - Medicina Estética en Guadalajara
Mexico
7 months using the app
Sendvio replied September 29, 2025

Thank you for your wonderful review! We’re pleased to know that Sendvio is supporting your growth and simplifying your operations. We’re continually working on enhancements that will open up even more opportunities for growth.

Edited July 3, 2025

Very happy with sendvio. They've promply responded to my requests and even added some customizations. They are still less expensive than the other emial platforms and offer all the features i need for crm / email campaigns.

Goldtex
Canada
Over 3 years using the app
Sendvio replied July 4, 2025

Thank you for your kind review and continued support. We truly appreciate your trust and remain committed to fair pricing and the ongoing release of new features to support your business.

Edited October 14, 2024

EDIT : The team was great at fixing the issue with analytics not loading only on multiple reloads. Although it will still happen occasionally but not as often as before after they attempted to fix the data loading. I would recommend this app for someone who is just starting email remarketing and automation as it has provided me to recover revenue

I've been using this app since 2016 with no issues. However, the new update was messy and some stuff is not working. I will wait for the full update to take effect before updating my review

EDIT : the app is really buggy, I expect better if I am paying for a plan, the data will not load, you will need to keep refilter and sometimes it wont even load, this always happens and is annoying. You can never load the data on the first try you will need to keep reapplying it again and again and again until you can see it.

iiGears™
Canada
Almost 8 years using the app
Sendvio replied August 19, 2023

Email and SMS logs are located at the top of the home dashboard and in the Billing and Usage section.

September 28, 2025

Funciona muy bien, pude recuperar muchas ventas!!

Online Store
Argentina
4 days using the app
Sendvio replied September 29, 2025

Muchas gracias por tu reseña. Nos alegra acompañar el crecimiento de tu tienda y seguiremos sumando mejoras para ofrecerte siempre el mejor servicio!

September 25, 2025

Really nice app, just wish they had products outside of shopify

That Detail Shop
United States
6 months using the app
Sendvio replied September 29, 2025

Thank you for your trust and thoughtful review! We’re committed to making Sendvio a platform you can always rely on, and we’ll continue enhancing it to deliver the best possible experience.

June 14, 2025

Fantastic!

Sendvio has been an incredible asset to our email marketing efforts. It's simple, intuitive, and refreshingly straightforward—perfect for any brand that has never tried a focused email marketing strategy. The seamless Shopify integration made setup a breeze, and the performance analytics are easy to understand and genuinely useful. Our campaigns and automations have delivered excellent results for a little over a year now. Highly recommend for anyone looking to grow their email marketing with clarity and confidence!

Jenny Krauss
United States
About 1 year using the app
Sendvio replied June 15, 2025

Thank you so much for your kind review. We’re honored to support your business with your email marketing, popups, and automation. Your trust truly means a lot to us.