Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (496)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and enhancing customer engagement through its user-friendly interface and seamless Shopify integration. They value the professional, customizable templates and advanced features available even to free users, such as cart abandonment and automated follow-up emails. Exceptional customer support, particularly from staff like Sarahy and Nallely, is frequently praised for its responsiveness and personalized service. The app also ensures emails avoid spam filters, significantly improving performance.

June 21, 2022

The customer support this app provides is second to none... very professional and patient support agents.

PetWithMe
Canada
About 1 year using the app
Sendvio replied June 21, 2022

Thank you soooo much for your awesome comments :D
It´s very rewarding to me knowing that you are satisfied with my service and that I was helpful, again, Thank you very much!
Best regards,
Nallely.

May 24, 2017

The recovered value in just 4 days is absolutely awesome.

My Wish Store
Portugal
About 1 year using the app
October 10, 2016

Love this app!!!! does exactly what it promises :))

Swankmilitarygear
United States
About 1 year using the app
Edited March 5, 2019

Works GREAT it's the BEST email Retarget app on here IMHO at the BEST price, it's a must have!! Tons of custom that you can do with this app lots of templates!!

VolcanoNation.com
United States
About 1 year using the app
November 12, 2019

I can't stress enough how amazing this product is. Its simple to use and fuss-free, does all the essentials and costs even less for those very required essentials like email marketing, analytics, etc. The bare necessities are covered for any store. I would recommend this over Privy ( which i used and disabled because it was unnecessarily complicated and buggy), and Omnisend ( which was absolutely overly complicated and useless, cos there were so many weird problems in setting up the images on a simple newsletter that it stressed me out). Furthermore, the costs on this is so friendly for new store owners and doesn't burden us! TQ Abandonment protector for your amazing app/ only thing really missing is customer service, which i have to email back and forth and takes up too much time to get a response, reason being is their team is small and can't expand. So if you read my review, feel confident enough to give them a try, it's a 30 day FREE TRIAL anyway and you really can't go wrong! This app is grossly UNDERRATED, and it outperforms many of the big names i mentioned. It's simple enough for a newbie but sophisticated enough for pros.

23degrees
Hong Kong SAR
About 1 year using the app
November 5, 2020

I used this app to help me improve my marketing strategies and I like the way it does it by emailing my customers regarding new products but it would mean the world to me if that app had the ability to automatically email my customers regarding other discounts the can get after leaving their carts.

Okapik Apparel
United States
About 1 year using the app
February 22, 2022

I like this app. Very good customer service from Nallely!! I would recommend. Already 6 sales in 3 days from this app!

Smart Watch Canada
Canada
About 1 year using the app
February 27, 2023

I was able to schedule a call and get some questions and concerns that I had about the app. Thank you Nallely

Nelacony
United States
About 1 year using the app
Sendvio replied February 27, 2023

We appreciate you for taking the time to share your experience with us. If there is anything else we can do for you, big or small, please let us know. We are always here to help :)
Nallely - Customer Success Team

Edited October 28, 2020

We use this app for abandoned cart emails & also social media follow-up emails. The templates are nicely designed and convert well.

Heidilee.Store
United States
12 months using the app
August 8, 2023

Me encanta esta aplicación. Son demasiados atentos y su servicio al cliente es un 100/100.
Saraí muchas gracias por tu asistencia y amabilidad.

Jesiah Boutique
United States
12 months using the app
Sendvio replied August 17, 2023

Agradecemos mucho los buenos comentarios sobre nuestro servicio. Nos seguiremos esforzando por siempre satisfacer todas las necesidades de nuestros clientes. Será un placer volver a atenderte :)