Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

September 8, 2023

Great web support ! thank you Nallely !

Artenesia
Morocco
11 months using the app
Sendvio replied September 11, 2023

Thank you! I am pleased to know that you are satisfied with our service. We will be available to help with anything you may need :)
Nallely (Customer Success Team)

June 27, 2022

Needed some advice on the new version. The guy who supported me was extremely helpful and patient.Excellennt service!

Universal Car Doorstep
Bulgaria
11 months using the app
Sendvio replied June 28, 2022

We really appreciate you taking the time out to share your experience with us! We will always be available to help you with anything you may need :)

September 7, 2022

The customer service has been fantastic when I had questions. They also mentioned part of the plan that we haven't used which I really appreciate.

SIN Eyewear
Australia
11 months using the app
Sendvio replied September 8, 2022

Thank you for your awesome comments! It is very rewarding knowing that you are satisfied with our service!
We will be available to help with anything you may need!
- Customer Success Team

December 22, 2021

The customer service is outstanding! I received my scheduled call promptly and she made some very good recommendations as well as did some of the updates for me. She asked if I had any other questions and invited me to contact them at any time via email and/or scheduled call.

PHOENXS
United States
11 months using the app
January 3, 2015

Just during the 21 days free trial, this app recovered over than 500$ abandoned orders. We will keep it for sure !! Thank you for this great app !!

Biscotte yarns
Canada
11 months using the app
March 7, 2023

Answer all my questions. Provided all the necessary explanation on how to create popup and email automation

Wake The Soul Coffee
United States
11 months using the app
Sendvio replied March 7, 2023

Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need!
At your service,
Customer Success Team

June 18, 2015

Very good app, recovered over £600 in just under a month

Wizarding Wares
United Kingdom
11 months using the app
March 18, 2016

Absolutely must-have product for your online store - creates money like magic by re-targeting people you've already spent the ad money to bring to your store. Easy to use, and staff and support is absolutely first-class - they will spare no effort to help you make as much money as possible and more. I strongly recommend it.

Ye Olde Shoppie
Canada
10 months using the app
December 14, 2022

Great tool and great customer support, they guided me into setting up all the automation to convert more customers.

Naturkontakt
United Kingdom
10 months using the app
Sendvio replied December 14, 2022

Thank you for your awesome comments! It is very rewarding to know that you are satisfied with our service!
We will be available to help with anything you may need :)
- Customer Success Team

November 2, 2014

We were contacted straight away about customer support. The service is great and the app functional

Satch & Fable
United States
10 months using the app