Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

October 26, 2015

I just installed this app and it was easy to install. I had one question that I emailed to their support team and in less than one hour I had my answer. I am looking forward to increased sales as a result of this user friendly app (and affordable too!)

Beads And Dangles
United States
9 months using the app
February 13, 2023

Sendvio support was very helpful in answering my questions about how their system works. Offered to edit configs/templates for me. Thanks Nallely!

Mont Pam
United States
9 months using the app
Sendvio replied February 13, 2023

We really appreciate you taking the time to share your awesome comments! We will be always available to help with any configuration and template edition you may need :)
Nallely - Customer Sucess Team

March 3, 2020

J'utilise cette application pour capter les mails et ainsi créer ma liste de contacts. Elle me permet également de relancer les paniers abandonnés, faire apparaître des popups d'entrée sur le site ou en cas de sortie imminente. Bref, toute une panoplie de popups et relances par emails pour créer ma base de liste emails.
EN PLUS LE SUPPORT TECHNIQUE EST LA POUR VOUS REPONDRE EN CAS DE BESOIN : REPONSES EFFICACES, RAPIDES ET BIENVEILLANTES !

TRENDYTANKTOP
France
9 months using the app
February 10, 2023

I recently had the pleasure of speaking with Sarahy from your customer service team and I just wanted to take a moment to commend her on the fantastic job she did. Sarahy was extremely knowledgeable, patient, and helpful in resolving my issue. Her friendly and professional demeanor made the whole process a breeze. I am truly grateful for the great service she provided and I just wanted to give her a well-deserved shout out. Thank you, Sarahy, for your excellent work!

ESTILLO
Australia
9 months using the app
Sendvio replied February 10, 2023

Thank you for your beautiful compliments! I am honored and grateful to have received such a wonderful review of my service. It inspires me always to give my best to all users of this platform.
I hope to have the pleasure of offering you my help again for anything you may need.
At your service,
Sarahy | Customer Success Team

April 1, 2015

Great, send an email to all my customers that had not passed checkout and I got customers back within 2 hours to purchase!

Ghost Hunts with Simply Paranormal
United Kingdom
9 months using the app
Edited July 7, 2021

Après un mal entendu j'ai pu récupérer mon compte et profiter de cette application , très pratique et simple à utiliser...je remercie le support qui très est attentif et réactif.

Nice Lady
France
9 months using the app
October 21, 2014

Great App !! Easy to install and does exactly what it says it will do. Recommended.

SlimTyme
Australia
9 months using the app
Edited December 26, 2014

Such a great product easy to use and allows me to see customers carts and amazing support. Thanks alot!

Sleep Zone Mattress Center
United States
9 months using the app
October 20, 2022

It great app, and has great customer service! I enjoy sending my NL with them! Please update the video tutorial :) for the rest you guys are great

StupidGarage
Italy
9 months using the app
Sendvio replied October 26, 2022

Thank you for your feedback and your awesome comments! We will create new tutorial videos for domain authentication with multiple DNS providers :)

March 14, 2023

Is the fist time that i use this app and i have some problem with pop-up but
Sarahy was really kind with me and I want to thank her for her help.

RÉLEVÉ
Italy
8 months using the app
Sendvio replied March 27, 2023

Thank you for your awesome comments! We are very pleased to know that you are satisfied with our service. We will be available to help with anything you may need!
At your service,
- Sarahy (Customer Success Team)