Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (498)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

September 5, 2014

Easy to install, easy to modify the template, set it and forget about it, most importantly pays for itself and then some. Great app.

The Surround Speakers Boutique
United Kingdom
10 months using the app
August 17, 2022

Amazing support team.. really helped in finding a solution to a complicated problem.. big thumbs up

The Pocket Perfume
United Arab Emirates
10 months using the app
Sendvio replied August 17, 2022

We really appreciate your amazing comments! We will be available to support you with everything you may need :)

November 24, 2022

Very good customer service! Helped me a lot with a problem that I have with my domain. support calls me and was very polite and did not stop working until resolved my error.

American Trends - אמריקן טרנדס
Israel
10 months using the app
Sendvio replied November 24, 2022

Thank you so much for your awesome comments :D
We hope you have successful marketing campaigns. We will be available to help with anything you may need!
Best regards,
Customer Success Team

December 16, 2021

Best abandonment protector app I used. It offers multiple functionalities and the recovery percentage is really good. Support is always helpfull. I recommend.

OrthoRug Europe
Poland
10 months using the app
November 24, 2021

No matter if I try the exact same email flows with this or other apps, this one always brings me the best % recovery. Kudos to Sarahy S for being an absolute legend and going above and beyond to help. Couldn't recommend this app more for abandonment cart emails (yes, more than Klaviyo).

OMIDEN
Australia
10 months using the app
July 21, 2021

very easy to use. good help to me when ask for help. explaine clearly and fix my problem quickly. good for try

Flight Model
China
10 months using the app
October 12, 2022

amabilidad, profesionalidad y paciencia. Ojalá todos los profesionales sean así! estuvimos poco tiempo al telefono, ya que me lo indicó muy bien todo!

Foadblom
Spain
9 months using the app
Sendvio replied October 26, 2022

Estamos felices de saber que tuvo una grata experiencia con Sendvio, agradecemos el tiempo que dedicó para escribir esta reseña y sus palabras tan gentiles, significan mucho para nosotros. Será un placer seguir atendiéndolo :)

January 5, 2023

love, love, love this app!
Have all features that I need for my shop
have free plan included which is great for a start
very responsive support, Sarahy helped me a lot with a set up!

well done guys

Exciting Cities
United States
9 months using the app
Sendvio replied January 6, 2023

Thank you very much for your comments! it is very rewarding to know that you are satisfied with our service. We will be glad to continue helping with anything you may need!
At your service,
Sarahy | Customer Success Team

Edited January 9, 2016

Abandonment Protector is the one paid app I would tell every Shopify store owner to get. If you're getting any sales at all, you probably have many more people abandoning their carts. This app will recover some of those lost sales. Very easy to set up and get working for you and should easily pay for itself many times over.

I am on the $79 a month Shopify plan, which includes the cart recovery feature, yet I still use Abandonment Protector because I find both methods recover lots of sales. Yes, I have both running. AP emails people a few minutes after they abandon their cart, then Shopify several hours later. The email messages are different so some people will respond better to one than the other.

Another cool thing about AP is that it will even email people who abandoned their cart days or weeks before you installed the app. The Shopify abandonment feature does NOT do this; it just emails people who abandon the cart after you activate that feature. In my case there were 100 or so people that Shopify didn't email for that reason, yet AP did.

Country Chowder
United States
9 months using the app
October 26, 2015

I just installed this app and it was easy to install. I had one question that I emailed to their support team and in less than one hour I had my answer. I am looking forward to increased sales as a result of this user friendly app (and affordable too!)

Beads And Dangles
United States
9 months using the app