Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

October 5, 2021

Très bonne application pour relance de panier abandonnée.
Utile aussi pour faire des campagnes par email.
Application connu pour taux faible que vos emails arrivent dans les courriers indésirables.
Pas de SAV par chat mais par email mais c'est pas grave car il répondent rapidement et de manière efficace.
Tarfication claire, par tranche d'emails.

Goukix
Spain
7 months using the app
March 18, 2022

good service. support team was very helpful when setting up my account. They walked me through the steps and took extra measures to help me.

HoneyPolo
United States
7 months using the app
March 5, 2020

Very simple solution that will be a main part of your revenues.
The developers are very responsive and very helpful. The app is easy to set up and it is indeed a must have for beginners and advanced users. Highly recommended.

Emma's Horse
United States
7 months using the app
October 10, 2016

Great app. works. right now it saves about 30% of my abandoned orders.

Finn And Emma
United States
7 months using the app
June 5, 2014

Excellent App! I've been doing this manually myself sending out emails, but this is so much easier and smarter!

CheapTanningLotions.ca
Canada
7 months using the app
March 24, 2015

Best abandon email app i've used so far and far better than the shopify basic setting i love that this allows you to create up to 3 and really refine when to send it 6hrs with the shopify basic is too long to wait to retrieve. also the stats area charm and allow me to refine and do so simple a/b testing too

Slyde Handboards
United States
7 months using the app
August 11, 2023

Nallely was awesome! She helped me enable useful features for my store and also sent an email with cool information about how Sendvio can help me increase my sales. Give her a raise :)

My Store
United States
7 months using the app
Sendvio replied August 17, 2023

Thank you so much for the good comments! It is very gratifying to know that you are happy with our service. It will be a pleasure to serve you again :)
- Nallely (Customer Success Team)

February 13, 2023

excellent service, Sarah really was fantastic. She helped me with all my issues, and was super patient

Lucent Lamps
United States
7 months using the app
Sendvio replied February 13, 2023

Thank you for your awesome comments! We are glad to know that you are satisfied with our service. We will be always ready to help with any configuration you may need :)

Edited May 17, 2022

Merci beaucoup a Sarahy qui a pris plus d'une heure et demi pour m'expliquer pas à pas comment fonctionne l'application. Je la trouvais très compliquée au debut cette application, mais Sarahy a été patiente et m'a guidé jusquau' bout, merci infiniment pour son aide, je peux maintenant profiter du plein potentiel de abandonment protector :)
Service client vraiment au top, merci encore à Sarahy <3

Kassoura
France
7 months using the app
August 28, 2023

Nallely was very friendly and informative while helping me with my Thank You Email Campaign. I appreciate her help very much!

Chavikin
United States
7 months using the app
Sendvio replied August 29, 2023

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Nallely (Customer Success Team)