Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

August 13, 2021

The app is really great and easy to work with . But what I like the most is their customer service which is hard to find.

Roshyne
Australia
7 months using the app
February 11, 2016

30 recovered orders in a day. Period. Thanks a lot.

Locobeauty
United States
7 months using the app
January 6, 2023

Sono stato assistito immediatamente e prontamente sulla mia necessità.
Nonostante ciò il servizio è anche ben funzionante

T.M.S
Italy
6 months using the app
Sendvio replied January 6, 2023

Grazie mille! Il vostro feedback è molto prezioso per noi. Faremo sempre del nostro meglio per soddisfare le vostre esigenze.
- Sendvio

September 14, 2023

I am happy to report that Sarahy has been amazing. Once I explained the problem, they found the solution within a few minutes. Not only that, but then went ahead and done the work that was required for me and explained that this was due to the system crashing. They got it all set up for me working the correct way. This is the kind of support staff every online business needs. Quick, simple, effective and a pleasure to deal with. Thanks again Sarahy

embolde.
United Kingdom
6 months using the app
Sendvio replied September 19, 2023

Thank you for this fantastic review. I appreciate you taking the time to share your experience. I will be glad to continue helping with anything you may need!
At your service,
Sarahy (Customer Success Team)

Edited May 16, 2023

Consiglio vivamente sendvio, soprattutto per la loro assistenza. Ho ricevuto l'assistenza da Sarahy e, è stata super gentile, disponibile e con tantissima pazienza. Non ho mai ricevuto un assistenza cosi. Consiglio vivamente quest app

Amableshop
Italy
6 months using the app
Sendvio replied May 17, 2023

La ringraziamo per aver dedicato del tempo a condividere la sua esperienza con noi. Saremo lieti di continuare a offrire i nostri servizi di assistenza ogni volta che ne avrete bisogno :)
Sarahy - Customer Success Team

July 6, 2022

Un service client très professionnel et à l'écoute. Je vous recommande de l'installer vous allez aimer

Yiemo
France
6 months using the app
Sendvio replied July 6, 2022

Nous apprécions vraiment que vous ayez pris le temps de partager votre expérience avec nous ! Nous serons toujours disponibles pour vous aider dans tous vos besoins :)

April 2, 2014

Well - We have installed this App VERY easily which is good. Has been up & running for 8 days now and we can see in more depth what is happening on our shopping cart.I have no idea as to industry averages, but the Shopify Dashboard showed us that of the people who placed items into our cart, half didn't complete. That is a huge number. So far - I can now see who these people are and EVERY one of these people are now getting an email with a special return discount if they come back and shop with us. Out of these - 12.5% have done just that thanks to "Abondonment Protector". Very pleased, especially as this is a new website for us and feel this App will help hugely and will keep using it past it's free trial

Balm Balm
United Kingdom
6 months using the app
February 21, 2015

So simple. Clean, easy. Get this app!

Respect The Wardrobe
United States
6 months using the app
July 18, 2022

i like the way you talking real person SARAHY was nice answered all my questions very professional i recommended sarahy with all work she done for me again thank you very much you are truly deserve 5 stars⭐

Hanchor Family Store
United States
6 months using the app
Sendvio replied July 19, 2022

Thank you! I was honored when you expressed your appreciation for my service. Your approval makes all my effort feel worthwhile | Sarahy :)

June 30, 2022

J'avais besoin d'assistance pour mon Email marketing et leur Sarahy m'a assisté avec patience et passion, elle m'a été très utiles. J'apprécie vraiment leur service.

CoolTrucs™
United Kingdom
6 months using the app
Sendvio replied July 1, 2022

Merci pour votre commentaire. Je continuerai à faire de mon mieux pour vous aider dans tous vos besoins :)