Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (496)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and enhancing customer engagement through its user-friendly interface and seamless Shopify integration. They value the professional, customizable templates and advanced features available even to free users, such as cart abandonment and automated follow-up emails. Exceptional customer support, particularly from staff like Sarahy and Nallely, is frequently praised for its responsiveness and personalized service. The app also ensures emails avoid spam filters, significantly improving performance.

June 22, 2021

Me encanta esta aplicacion, la atencion al cliente es de 10. Programe una llamada y me llamaron muy puntuales. Recomiendo tanto la aplicacion como la atencion recibida.

SlimShape®
Spain
5 months using the app
August 24, 2016

Great App! Great Support! Well worth the investment

Tartle
Australia
5 months using the app
June 11, 2017

I've been using this for almost 2 months and at present I'm receiving a 20.81% recovery rate which equals an extra $498 into my bank account!! Thank you!!

House Of David Pulphus
United States
5 months using the app
Edited November 14, 2016

Once responded, the developer team is working closely with me to resolve my issue. Fernando is awesome!

Red Tag L Super Sales Shopping Deal
Australia
5 months using the app
June 29, 2022

great customer service. sarahy is friendly and helpful. and app automation is also good and effective, still a few more things to update but overall this app is very good and cheap compared to others app.

Klanza
Germany
5 months using the app
Sendvio replied July 1, 2022

Thank you for your review! I will keep doing my best to help with anything you may need :)

March 14, 2023

La verdad es que estoy encantado con Sendvio, pero sobre todo con la atención al cliente recibida hoy a cargo de Sarahy. Es una tremenda profesional amable, profesional, eficiente y que te hace sentir que estás en buenas manos si tuvieras algún problema. Es la segunda vez que instalo Sendvio, y gracias a Sarahy no será la última. Absolutamente recomendable.

lucya´store
Spain
5 months using the app
Sendvio replied March 14, 2023

¡Gracias por tan maravillosos comentarios! Me siento muy agradecida por haber recibido una reseña tan maravillosa de mi servicio. Espero tener el placer de volver a ofrecerte mi ayuda para cualquier cosa que necesites.
- Sarahy (Customer Success Team)

February 4, 2015

All I can say is WOW! Second day into trying the app and we recovered an abandoned cart sale worth $381.00. I thought we had lost it but this app and the email we sent out through the app recovered the sale. WOW!

Clarence
Laguna Candles
Sales & marketing Director

Laguna Candles
United States
5 months using the app
August 3, 2021

I found this app for a friend recommendation, it is super friendly to use and has all that I need to take care of my email marketing including leads collection, abandon carts recovery, and emails campaign integrated with Shopify. Support is always available not only via email you can schedule a call to get help. I recommend this app if you are in need of email marketing.

babies-mall.shop
United States
5 months using the app
December 5, 2022

Sarahy is the besy customer support agent ever , she helps me a lot and even i asked stupid questions she answered it , thank you so much my friend ! appreciate it a ton , sendvio is the best email app ever

Kylian
Morocco
5 months using the app
Sendvio replied December 5, 2022

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Sarahy (Customer Success Team)

July 16, 2021

I like the quick response for starters. That is great! I am taking a break before I use the information, but am confident it will work fine.

ColoradoHomeFurnishings
United States
5 months using the app