Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (498)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

December 5, 2022

Sarahy is the besy customer support agent ever , she helps me a lot and even i asked stupid questions she answered it , thank you so much my friend ! appreciate it a ton , sendvio is the best email app ever

Kylian
Morocco
5 months using the app
Sendvio replied December 5, 2022

Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
All the best,
Sarahy (Customer Success Team)

July 16, 2021

I like the quick response for starters. That is great! I am taking a break before I use the information, but am confident it will work fine.

ColoradoHomeFurnishings
United States
5 months using the app
Edited July 19, 2022

I have updated my review, my initial review was poor purely because of a communication error, Thank you to Nallely for doing a fantastic job sorting out the problems i had and everything is all the way i want it and working perfectly, I highly recommend this app as it is so easy to set up and if you do have any difficulties the support is outstanding, thanks again,, stephen

Bon-ito
United Kingdom
5 months using the app
Sendvio replied June 27, 2022

Hello Stephen! Thank you for the compliment, but I must admit it was a team effort. I certainly could not have met your expectations without my fellow colleagues. I am sure they are as grateful as I am for this review.
We will be happy to continue offering a good service :)

May 8, 2015

The best shopify app. I installed it a few hours ago and I already recovered 3 sales worth more than $100.

The Custom Shack
United Kingdom
5 months using the app
January 21, 2022

Wow! This app is amazing but what makes it even better is the fantastic customer service we got from Nallely. She was so great at helping us quickly create what we needed to hit the road running. Other apps we researched were so expensive and complicated to use. We are thrilled with this app and highly recommend.

Amani Reign
Canada
5 months using the app
July 19, 2023

I have checked many other apps and this was one of the most easy to use and efficient apps to use.
Encountered a slight issue and contacted the support and Sarahy replied instantly and resolved all the issue I had.
Amazing support and app

End One
United States
5 months using the app
Sendvio replied July 21, 2023

Thank you so much for your appreciation and your kind comments, we are pleased to know that you are satisfied with the service provided. We will be available for any further assistance you may need :)
- Sarahy

November 30, 2020

The abandonment protector has amazing support.
Easy to install and you have ready templates for all sequences.
Thanks, Nallely!

Resthe
United States
5 months using the app
August 18, 2021

Perfect! Thank you, The person helped me to set my emails, increase my email threshold, very responsive and understandable

JOYO
Hong Kong SAR
5 months using the app
June 11, 2020

Absolutely the BEST app for shopify!
When I started to sell online I had no idea what apps were really necessary, so I tried a few.
Out of all of them, I can say Abandonment Protector is a MUST.
The customer service is AMAZING.
And the BEST part is that it actually does what it says it does.
Abandoned carts ARE recovered!
I totally recommend it.

Sacred Bond Jewelry
United States
4 months using the app
September 7, 2022

Nallely was very helpful with our one on one call to resolve an issue I was having for multiple days. Amazing customer service. She's very knowledgeable. Highly recommend!

Dreaming Jewel
United States
4 months using the app
Sendvio replied September 7, 2022

Thank you so much for your awesome comments!
It´s very rewarding to us knowing that you are satisfied with our service and that I was helpful. We will be pleased to help with anything you may need!