Sendvio: Email Marketing & SMS

Sendvio: Email Marketing & SMS

Reviews (501)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue and its user-friendly interface. It offers a variety of professional templates and a free plan that includes advanced options and complex automations, such as cart abandonment emails and personalized messaging. The app integrates seamlessly with Shopify and is noted for its excellent customer support, particularly praising team members like Sarahy and Nallely. It also excels in email deliverability and effectively avoids spam filters, enhancing marketing efficiency and improving both merchant and customer experiences.

March 2, 2019

I'm happy with the APP so far :) A lot of useful things under one roof! If you could add more templates that would be awesome.

Stallizer
Cyprus
3 months using the app
July 2, 2021

To check if my cart abandonment works.And the representative was great.I was able to understand the reason why I thought it didn't work.

Elite chain store
United States
3 months using the app
December 7, 2014

Awesome!! Recovered 4 abandoned carts in the first 10 minutes of sending the first email!!!

The Kratom Club
United States
3 months using the app
January 18, 2014

Really cool app, worked great for my growing business and top notch customer service!

JustVape.it
United States
3 months using the app
June 26, 2023

So far this app has been great! Setting up the email was easy and intuitive. They had a lot of professional-looking templates to use as a starting place. The best part about this app is that it allows free users to use all the advanced options and more complex automations right from the start. It was the only one that had the features I needed on the free plan! I'm happy to pay as we grow, but it makes so much more sense to be able to test out what you need to do first so you can be sure the app is the right fit for your goals.

Support has been great! Very quick to reply and quick to handle any issues! Shopify was syncing my customers wrong and I was worried about automated emails that were missed, but their support team was so helpful in making sure the missed emails were still sent manually and then fixing the issue so it wouldn't happen again in the future.

Speech Savvy
United States
3 months using the app
Sendvio replied June 26, 2023

Thank you for your valuable appreciation. We really appreciate you taking the time to share your experience. We will always do our best to take care of your needs :)
- Customer Success Team

May 28, 2020

Meilleure application pour les paniers abandonnés selon moi, et très facile a utiliser. j'ai un taux de récupération a + de 30% c'est excellent !

myDreamee
Switzerland
3 months using the app
July 17, 2023

Great support from Sarahy agent help me a lot through my email marketing settings and templates very helpful

Padwaist
United Kingdom
3 months using the app
Sendvio replied July 18, 2023

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Sarahy (Customer Success Team)

March 28, 2015

Very easy to set up, and the html email looks clean and professional! Works great!

Jessica Rose
Canada
3 months using the app
September 4, 2021

Great customer services! The customer services promptly replied to my questions and gave great explanations! Thanks

Two Shoppaholics
United States
3 months using the app
September 5, 2022

Support has been great, The interface is pretty straightforward. I use it will all my shopify stores

Callus Performance
Canada
Almost 5 years using the app
Sendvio replied September 7, 2022

Thank you so much for your kind comments! We look forward to furthering feedback to help us achieve a 5-stars review! We will be pleased to help with anything you may need :)