Reviews (490)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting revenue and improving email deliverability, ensuring marketing messages effectively reach customers. They appreciate its user-friendly setup, professional templates, and advanced features, available even in the free version. The automation tools, especially for cart abandonment recovery, are praised for enhancing sales. It integrates seamlessly with Shopify, offering an intuitive interface that is easy to navigate. Customer support, particularly from team members like Sarahy and Nallely, is highlighted for its responsiveness and proactive assistance, contributing to high customer satisfaction and a positive user experience.

April 4, 2023

Great customer service. I am happy with the support they provide. I would recommend checking out their app to design your own newsletters and email campaigns.

Tiscareno's Store
United States
3 months using the app
Sendvio replied April 4, 2023

Thank you so much for your awesome comments :D
We will be available to help with anything you may need!
All the best,
Customer Success Team

November 19, 2014

Fantastic so far, very easy to configure. Looking forward to recovering some abandoned carts!

Mini Mooches
Australia
3 months using the app
August 31, 2022

Sarahy, was absolutely smashing, so helpful, honestly going out of her way s to help, I didn't even realise how helpful they are I would give a 6 star if I could

The Splendid Stores
United Kingdom
2 months using the app
Sendvio replied September 1, 2022

This awesome review is very kind of you. We really appreciate it!
Please let us know if there is any opportunity to help you with anything you may need. We will always be more than happy to help :)

May 30, 2023

Customer service is excellent and I was able to get answers to my questions the same day!

SLYNZA
France
2 months using the app
Sendvio replied May 30, 2023

Thank you for your awesome comments. We really appreciate you taking the time to share your experience with us. It will be a pleasure to continue helping you with anything you need!
At your service,
Customer Success Team

October 4, 2018

This is really useful app! The customer support is fast and helpful! I had encountered an issue and I get support email quickly. Highly Recommend !

Landkmobile
Singapore
2 months using the app
June 12, 2018

Used this for a few months now and i have had no issues with it. With this i am making hundreds and hundreds more from my store monthly. One of the best cart recovery apps out there i think.

Thehagengnome
Norway
2 months using the app
February 17, 2022

Nallely was extremely helpful in supporting me with my inquires. Provided extremely detailed advice and feedback. Highly recommend

senant
United States
2 months using the app
September 5, 2017

Amazing app! Not once asked to write a review, but this app recovers 15% of my abandoned orders, it blows my mind to get a 2000% ROI. Damn

Theskincare Shop
United Kingdom
2 months using the app
October 28, 2022

Service génial, donc je recommande
Tous les e-commerçants doivent utilisés ce service.
Restez comme vous êtes, ne changez rien

Freshly
France
2 months using the app
Sendvio replied November 3, 2022

Merci beaucoup pour vos gentils commentaires. Nous faisons de notre mieux pour fournir à nos clients le meilleur service possible, et nous sommes toujours ravis qu'un client nous en fasse part.
A votre service.
L'équipe de support Sendvio

March 9, 2023

I highly recommend this application, the welcome is very warm, the customer service is excellent and I thank Sarahy for her very precious help

Hair Smooth
French Guiana
2 months using the app
Sendvio replied March 9, 2023

Thank you for your valuable appreciation. We will always do our best to take care of your needs :)
Sarahy (Customer Success Team)