Sendvio: Email Marketing & SMS
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (496)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting revenue and enhancing customer engagement through its user-friendly interface and seamless Shopify integration. They value the professional, customizable templates and advanced features available even to free users, such as cart abandonment and automated follow-up emails. Exceptional customer support, particularly from staff like Sarahy and Nallely, is frequently praised for its responsiveness and personalized service. The app also ensures emails avoid spam filters, significantly improving performance.
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This app is so much more user friendly than some others ive used. Setup was far easier and emails did not end up in spam for a nice change. (Reason why I chose this application) Thank you for the support @Nalley, I had around 4 issues and they were all resolved within a few minutes.
We sincerely appreciate your kind acknowledgment. We're committed to providing top-notch service and consistently meeting your needs at the highest standard. Thank you for placing your trust in us.
- Nallely (Customer Success Team)
VERY EASY TO USE AND HAS BEAUTIFUL GRAPHICS, THE FREE SECTION IS SUFFICIENT TO GET STARTED, ALSO THANKS TO SARAHY FOR THE HELP..
We truly appreciate you took the time to share your experience with us. We assure you that we will always strive to meet all your expectations :)
- Sarahy (Customer Success Team)
I just installed it and I already can tell this app with it's settings and e-mail templates is going to do it's best to recover sales from abandoned carts. Bravo!
Just started using this App. Trying to find my way around it but fantastic support from Nallely. Thank you.
Thank you for your good comments! If there is anything else that I can do for you, big or small, please let us know. We are always here to help!
- Nallely (Customer Success Team)
I am just getting started on this app, the customer service receives "high marks" courteous, professional and helpful was my experience. Nallely did an excellent job! Scheduling calls to speak with a "live person" now that's superior customer service!
Thank you for your comments! We will always be available to help with anything you may need!
All the best,
- Sarahy (Customer Success Team)
This service is very perfect, fast answer.
Thank you so much! It is very rewarding knowing that you are pleased with our service. We will be always happy to assist you with any further inquiries :)
Sarahy was right there when I needed them, I didn't even have to wait a minute! SO helpful!! Thank you so much! I'm loving this app so far!
It makes our day to hear that we were able to provide you with 5-star service. We will be glad to continue helping with anything you may need!
Sarahy | Customer Success Team
I spent hours trying to get all of the functionality of the app to work. The exit popups, yes that worked. The emails?......nope. Even though the app indicated it was sending them out, the test cases that I sent to myself never arrived.
The video tutorials aren't particularly helpful. What this app really needs is much much better documentation, perhaps in a detailed pdf format.
Add to that canned responses to some of the questions I asked and that lead me to remove the app and go try something else. Good luck if you can get it to work.
As explained in previous messages, we need the customer's email address to send email automation. We cannot send emails if the customer does not provide an email during the checkout process. Shopify provides detailed documentation about this process :)
App has lots of useful potential, customer service is very switched on and helpful w/ sorting technical issues.
These guys are the best they set me up and help me walk me through the whole process. I definitely recommend them and I am happy with their service. If I could give 10 stars I would.
Thank you for taking the time to leave such a fantastic review! It's truly our pleasure to serve you. Your satisfaction is our top priority, and we're here to continue supporting you in any way you need!