Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

February 23, 2022

The app is really easy to use, I love how support is very quick and ready to help you. I am super happy with this app!

Divine Poetry
United Kingdom
6 months using the app
Propel Commerce replied February 23, 2022

Hello friends at Divine Poetry,

We appreciate your feedback! We truly hope that our app helps you in managing your store. Do let us know if you need any help. :)

- Carmi @ Propel Commerce

March 13, 2023

seems good so far. easy to install also and easy to use. although it would be a good feature to download the recordings to share with your team

Braeside Displays
United States
6 months using the app
Propel Commerce replied March 13, 2023

Hello friends at Braeside Displays,

Thank you for the AWESOME review! Rest assured that your feedback is well received. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

Edited January 11, 2022

I found this app more straightforward and functional than others I tried, and it has been a mainstay of our store. As with most apps on Shopify, I feel the price is too high especially for businesses that are not ruthlessly profit-oriented, and so I do not use beyond the free tier.

Palestinian Soap Store
United States
6 months using the app
April 16, 2022

Best app ever! We’ve been using it across all our stores for months now and we are extremely satisfied. The support team is also amazing 5 star ⭐️

RipTidesTights
Greece
5 months using the app
Propel Commerce replied April 16, 2022

Hello friends at RipTidesTights,

Great review! Thank you very much! We're happy to help your business. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

Edited December 7, 2021

I use this app to help me to check my customer behavior and find my website page error. I really like the app, and its super value. Everyone needs it.

KastKing
United States
5 months using the app
January 20, 2022

I just downloaded this app and so far it is really helpful and does exactly as described. Their customer support is also awesome as they are really approachable and willing to help. Download it!

Drip Servers
Canada
5 months using the app
Propel Commerce replied January 20, 2022

Hello friends at Drip Servers,

Wow - thanks so much for the kudos! I'll pass that along to Leo and Carmi on our support team :D Please get in touch anytime if there's anything else we can do to help.

- Chris @ Propel Commerce

April 13, 2023

Great customer service! Great app and very easy to use! So happy that I downloaded it, it's a great way to see what your customers are most interested in!

Luxe 3 Thirteen
United States
5 months using the app
Propel Commerce replied April 13, 2023

Hello friends at Luxe 3 Thirteen,

Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

July 22, 2022

Great app.very useful for tracking customer behavior. Support is also really good and fast. Recommended.

Moringa Designs
Canada
5 months using the app
Propel Commerce replied July 25, 2022

Hello friends at Moringa Designs,

Thank you very much for the review, Disha! We're happy to help your business. Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 15, 2022

easy installation nice breeze experience live chat the moment your in pretty cool! Thanks for your help!

Pretty Little Wish.com
United States
5 months using the app
Propel Commerce replied April 15, 2022

Hello friends at Pretty Little Wish.com,

Your feedback and great experience mean a lot to us! We'll continue to improve our services to help you more in the future. :)

- Carmi @ Propel Commerce

Edited March 20, 2023

I just arrived and already I find this application extraordinary, then the support is directly present, to help, to guide.
I will come back later to share my experience of using it, but I can already say that the support is really reactive

Techniconcept Security
Belgium
5 months using the app
Propel Commerce replied March 20, 2023

Bonjour amis de Techniconcept Security,

Nous sommes heureux d'apprendre que notre application aide votre entreprise ! Merci pour la revue, Éric ! Profitez de l'application et plus de puissance pour votre entreprise ! 🚀

- Léo @ Propel Commerce