Propel Replay & Session Record , 382 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.
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Honestly I couldn't figure out why people weren't buying my items. I would run ads and no conversions. Then I downloaded this app and I could see exactly what shoppers were doing. It has really helped me see the flaws of my website. A great tool to improve your website for more conversions.
Hello friends at Romantible,
We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
A excellent App. Help me to improve the costumer experience and to understand my customer and whey they don't convert. Provide also with good customer analytic, a great asset. I really recommend.
Hello friends at KYMOLYN,
Thanks for the review, Raissa! We're glad to hear our app is super useful to you. Chat us anytime you need help. More power to your business! 🚀
- Leo @ Propel Commerce
The app works great, very useful! Also the staff is really fast at replying :D. I'd recommend using it!
Hello friends at Bojovy,
Thank you very much for the recommendation, Cole! It's a big help to you! We're happy to help anytime. Just chat us when you need help. 😎
- Leo @ Propel Commerce
I have been using it for just a couple of weeks, so far it's good, I have used three other session recording apps and this one seems to be a keper!
It's perfect just what i needed. Customer service is so helpful and fast at working out any issues.
Hello friends at AloraCosmetics,
You're kind words and great experience mean a lot to us! We'll continue to improve our services to help you more in the future. :)
- Carmi @ Propel Commerce
This is great and my assistant was very helpful! I am very excited to see what exactly is going on that my customers visiting the site arent converting to sales.
Hello friends at Shoe Dash,
Thanks for the AWESOME review, Heather! We wish you all the best. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Just started using this app a few weeks ago and it's much better than another app we used before. This app helps me view our store from the perspective of our customers. We can see what needed to improve on the website by replaying the sessions to see how potential customers interact with our images and copywriting.
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Awesome App, and great customer service when it is needed. I like when app developers have a representative online, makes life simple so that I don't have to wait a few days to get an answer. My Rep Leo was quick and informative. Thanks, Leo
Hello friends at The Bat Flip Shop,
It was a pleasure assisting you, Steven! Thanks for the awesome review! Chat us anytime you need help. More power to your business! 🚀
- Leo @ Propel Commerce
Amazing app, helped us pinpoint the issue on the website within 30 mins. Would leave it on for good. Thank you.