Reviews (578)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

November 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

FidoFaves
United States
8 months using the app
Propel Commerce replied November 20, 2023

Hello friends at FidoFaves,

We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 15, 2023

La meilleure application pour les replays.
Elle m'aide beaucoup pour analyser le comportement des visiteurs de mon store shopify

SteelGleam
France
8 months using the app
Propel Commerce replied September 16, 2023

Bonjour les amis de SteelGleam,

Nous sommes heureux d'apprendre que notre application aide votre entreprise ! Merci pour l'avis, Anas! Profitez de l'application et donnez plus de pouvoir à votre entreprise ! 🚀

-Léo @ Propel Commerce

April 6, 2022

Instant support and the app is running well. Highly recommend to anyone looking for an app to record visitors

Pure Power
New Zealand
8 months using the app
Propel Commerce replied April 6, 2022

Hello friends at Pure Power,

Thank you very much for the review! We're glad to help anytime. Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

August 25, 2022

Super quick set up. Looks easy to use. Tom was very helpful answering all my questions. Immediate response in the chat. Thanks.

Londonland Designs
United Kingdom
7 months using the app
Propel Commerce replied August 25, 2022

Hello friends at Londonland Designs,

Thanks for the AWESOME review, Hazel! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 25, 2022

This App is just what you need to view customer behaviors and see what to work on in your store to keep your customers engaged and shopping! We have been using for two months now and have seen what drives a customer away, and what they like. Recommended.

True Courtier
United States
7 months using the app
Propel Commerce replied March 25, 2022

Hello friends at True Courtier,

Thank you very much, Chris! We're glad to help. More power to your business!

- Leo @ Propel Commerce

August 3, 2021

Le doy a todo 5 estrellas, me parece una app genial en la cual puedes ver el comportamiento de tus clientes y poder corregir o facilitar muchas cosas, que sin esta App tan maravillosa no podrías saber. TOTALMENTE GENIAL

DELICATOLA
Spain
7 months using the app
Propel Commerce replied August 3, 2021

Hello friends at DELICATOLA,

Estamos muy contentos de saber que la aplicación lo está ayudando a obtener información sobre el comportamiento de sus clientes. ¡Muchas gracias por la increíble reseña! 😊

- Chris @ Propel Commerce

November 14, 2022

Useful app with good pricing. Easy to spot mistakes on the website and thus improve customer experience. Highly recommend.

Embroideress Couture
United Kingdom
7 months using the app
Propel Commerce replied November 15, 2022

Hello friends at Embroideress Couture,

We're glad to hear our app is helping your business! Thanks for the review! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

December 4, 2021

someone actually recommended this app for my shop due to the many abandon carts in y shop so far so good its only been a couple days ill revisit in a couple weeks how things are going

MioAsa Boutique
United States
7 months using the app
June 1, 2023

A very useful app, I have been using it for a long time and it has provided me with great help in data analysis. I believe that this app will continue to develop and improve, and I am very grateful for the efforts of the development team.

sexytoysroom
Hong Kong SAR
7 months using the app
Propel Commerce replied June 1, 2023

Hello friends at sexytoysroom,

We're glad to hear our app is helping your business! Thanks for the review, Chen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 19, 2022

Awesome app and support!!!! recommended!! useful and quick, easy to install good price, and in general I love it!

Infinity Store
Colombia
7 months using the app