Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

December 8, 2021

This is a great app. You can even see what city the visitors are from. Loads fast too. Xxxxxxxxxxxxx

MyShittyBackpack®
United States
13 days using the app
September 27, 2021

This app is so helpful, without any complicated features. Really helps you understand your customer's journey and what they're looking at.

brightamos
United States
12 days using the app
March 28, 2022

I have been using the app for some time now and its invaluable to seeing how people interact with our website. I can now see what they are interested in and how they travel through the site. Its a great addition to my bag of tools to help me manage the business.

3 Gen Pen Company
United States
12 days using the app
Propel Commerce replied March 28, 2022

Hello friends at 3 Gen Pen Company,

Thanks for the review, Tim! We're happy to hear that we're helping your business. Just chat us anytime if you need any help.

- Leo @ Propel Commerce

January 3, 2023

Works very well, thanks. Sessions are recorded accurately and it's giving us a very good insight into what the customers are looking for.

onedaytests.com
United Kingdom
12 days using the app
Propel Commerce replied January 3, 2023

Hello friends at onedaytests.com,

We're glad to hear our app is helping your business! Thanks for the review, Yuri! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

Edited April 18, 2022

So far so good. I love the # of views you receive for the price, this is an amazingly great deal. Seems to work smoothly as well. However, there are a few things that could be improved like easier access to landing/exiting page (this could be put on the front page) and the next session/previous section doesn't seem to function. Overall just within a week of using the app, thumbs up.

TheWaistBeadShop
United States
11 days using the app
Propel Commerce replied April 18, 2022

Hello friends at TheWaistBeadShop,

Thank you so much for the feedback, Margaret! We'll take them into account and check your store app for the next/previous buttons issue. We're always here to help. Good luck and more power to you! 🚀

- Leo @ Propel Commerce

April 6, 2022

BEST APP SO FAR AND I HAVE LOVED IT USING IT BEST OF ALL IT HAS 200 FREE SESSIONS WHICH WERE VERY USEFUL FOR ME TO CHECK THE APP.

dablewbee
United States
11 days using the app
Propel Commerce replied April 15, 2022

Hello friends at dablewbee,

We love that you're having a great time using our app! Feel free to contact us if you need anything else! 😉✨

- Carmi @ Propel Commerce

June 9, 2022

I needed help running their app properly and after chatting with them they immediately resolved the issue.

Fashion Silver London
United Kingdom
11 days using the app
July 20, 2022

Downloaded to test the app and all working fine. No issues so far. ...... ............................

Wie Geht Es Dir Wirklich?
Estonia
11 days using the app
Propel Commerce replied July 20, 2022

Hello friends at Wie Geht Es Dir Wirklich?,

Thanks for the review, Lana! Chat us anytime you need help! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 21, 2023

Very good pricing works very well and has nice customer support.

serpentgift
Australia
10 days using the app
Propel Commerce replied February 21, 2023

Hello friends at serpentgift,

Thank you very much for the review, Pratik! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

January 11, 2022

So far this is working great, lots of options and love I can block my own IP so that I am not wasting recordings on when i am making sure things on the site are correct. I also love the detailed reports it sends

Magic Under the Moonlight
Canada
10 days using the app