Reviews (580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.
Refine
-
By rating
Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion).
Thank you!
Hello friends at Seriously Fast Sharpening Supplies,
Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Great App! Great customer service.
Hello friends at Central Michigan Sewing Supplies Inc.,
Thanks for the review! Happy holidays! Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
Customer service is really helpful. I like that I am able to see what my customers are looking at when on my website.
Easy to navigate interface while still having a lot of filter options. If you're a store with thousands or more daily visitors it's nice being able to see exactly what people are doing on certain pages, who have taken certain actions, etc... Great recording app, the best I've found!
Hello friends at Solalune,
We're glad to hear our app is helping your business! Thanks for the review, Jacobo! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
This app has got the best support team out there. Really appreciate the help they provide, services is great and they always answer quickly.
Hello friends at Koréil,
Thank you very much for the review, Katarina! You are always our first priority. Chat us again any time you need help! Enjoy the app and more power to your business! 🚀
- Leo @ Propel Commerce
just started using it and it seems like it works really well and gives you a lot of useful information. The customer support is also great!
Hello friends at Cutieful,
Thanks for the AWESOME review, Bob! We really appreciate it. Enjoy the app and more power to your business! 🚀
- Tom @ Propel Commerce
I use this app to help me view sessions from my customer POV. It helps me to correct any issues they may encounter on my website.
I use this app to review how customers use my site to find my products. Do they use the top menu? Do more of them use a front page visual link, are they watching the product videos or just scrolling by? Does the image on the front page consistently get a click? These are the things that I'm very interested in as well as the ease of use on my site. I can't get that info without the recording and replay. The recordings are snappy, without delay, and very informative. I'm very happy with the 40k page view pricing and feel it is very fair for the service provided. Invaluable insights made my website changes a winner!
So far good! I just installed and tried and the costumer service is responsive. It looks good as free service.
Hello friends at COZYLIFE,
You'll surely love our app, Ahmad! Thank you for the review! Chat us anytime you need help. Good luck and enjoy our app! 🚀
- Leo @ Propel Commerce
I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.
Hello friends at A Meaningful Mood,
Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀
- Tom @ Propel Commerce