Reviews (580)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its session recording, heatmaps, and real-time tracking features, which help understand customer behavior and improve website user experience. They appreciate its ease of setup, user-friendly interface, and responsive support. Additionally, its cost-effectiveness and scalable free plan make it a valuable asset for optimizing online customer engagement and enhancing sales processes.

August 31, 2023

Tom in support was super helpful and responded SUPER quick! The app is great, easy to understand, and all that jazz. Super helpful to get to know my customers and drive more conversions!

TiddyShop
United States
3 months using the app
Propel Commerce replied September 1, 2023

Hello friends at TiddyShop,

Thanks for the AWESOME review, Logan! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 6, 2022

I have tried several recorder apps for shopify. This one worked the best for me :) Highly recommended!

Arcane Fragments
Malta
3 months using the app
Propel Commerce replied April 6, 2022

Hello friends at Arcane Fragments,

Thank you for the review, David! We're glad you enjoy our app. More power to your business! 🚀

- Leo @ Propel Commerce

January 4, 2023

I wish I had known about this app sooner! I can't wait to see what my customers are seeing and drill down to why and where I'm losing some of them so I can fix any issues. As a very small business, it's hard to wear all the hats, and I believe this is going to help me a lot.

Larissa Made This
United States
3 months using the app
Propel Commerce replied January 4, 2023

Hello friends at Larissa Made This,

We're glad to hear our app is helping your business! Thanks for the review, Larissa! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

July 21, 2023

Great App, has Amazing Customer Service, Does Exactly what it claims, and more. Totally Recommended.

Costoso Italiano
India
3 months using the app
Propel Commerce replied July 22, 2023

Hello friends at Costoso Italiano,

Thank you very much for the review, Suyash! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

December 27, 2022

it was great i loved the service and being able to view your visitors is so nice and it helps to get some more insight

SecretDeal
Germany
3 months using the app
Propel Commerce replied December 27, 2022

Hello friends at SecretDeal,

Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 26, 2023

I just downloaded the app and I am enjoying it so far. I like that it shows the persons location and allows IP blocking. This is only day 1 but so far so good!

Address Oasis
United States
3 months using the app
Edited February 21, 2023

Super service client qui répond rapidement. L'application très pratique qui aide à comprendre les clients.

Génération Culinaire
France
3 months using the app
Propel Commerce replied February 21, 2023

Bonjour amis de Génération Culinaire,

Merci beaucoup pour l'avis ! Nous sommes toujours heureux de vous aider à tout moment. Discutez-nous chaque fois que vous avez besoin d'aide ! Plus de puissance pour votre entreprise ! 🚀

- Léo @ Propel Commerce

Edited October 22, 2022

really like the app, really coo and easy to use only real business owners will use this app for the better.

GETEM APPAREL
United States
3 months using the app
Propel Commerce replied October 22, 2022

Hello friends at GETEM APPAREL,

Thank you very much for the review, Jaalen! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 15, 2023

Really great app, I really love this app it makes learning why customers don't buy so much easier 5/5 stars

SprayN'Clean
United States
3 months using the app
Propel Commerce replied March 15, 2023

Hello friends at SprayN'Clean,

We're glad to hear our app is helping your business! Thanks for the review, Premvir! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 22, 2022

This is a great app! I never knew I could do this, but wow. This is amazing. It works really fast, and the customer service team was great on helping me implement this!

Lewkin
United States
3 months using the app
Propel Commerce replied April 22, 2022

Hello friends at Lewkin,

Hear so happy to hear you say "WOW"! Thanks for the awesome review, Cindy! We're always here if you need us. Good luck and more power to your business!

- Leo @ Propel Commerce