Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

December 15, 2023

Fast customer service and great app. Boosted my converse rate!

HoodieKids
Romania
6 days using the app
Propel Commerce replied December 18, 2023

Hello friends at HoodieKids,

Thanks for the review! You are very much appreciated! Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

October 18, 2023

The app is really amazing. I highly recommend this app. Using this app we can find out the loopholes by watching their journey with your website. If you seriously want to make your store successful. I highly recommend this app.

Power Woofs
United States
5 months using the app
Propel Commerce replied October 19, 2023

Hello friends at ,

We're glad to hear our app is helping your business! Thanks for the review, Ramandeep! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

November 18, 2023

great app for tracking live sessions and take instant decisions. would highly recommend.

FidoFaves
United States
8 months using the app
Propel Commerce replied November 20, 2023

Hello friends at FidoFaves,

We're glad to hear our app is helping your business! Thanks for the review, Suraj! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

April 30, 2024

Accurate session recordings!

SubtleDevotion
Singapore
18 days using the app
Propel Commerce replied May 1, 2024

Hello friends at SubtleDevotion,

We're glad to hear our app is helping your business! Thanks for the review, Josiah! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 5, 2023

I love this app, the customer service is wonderful and you get great details on what the site visitors are doing. Great stats.

Danielle's Dazzled Gifts
United States
Over 1 year using the app
Propel Commerce replied October 6, 2023

Hello friends at Danielle's Dazzled Gifts,

We're glad to hear our app is helping your business! Thanks for the review, Danielle! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

October 27, 2023

Must say this is one of the essential you need as a merchant and see where your customers are having problem and how they behave and what causes them to frustrate and more. This is a must have. Recommended!

Lurem Aciem
India
13 days using the app
Propel Commerce replied October 30, 2023

Hello friends at Lurem Aciem,

Thanks for the AWESOME review, Faysal! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 7, 2023

Excellent resource for watching how customers interact with my website!

Click Power Banks
United States
4 months using the app
Propel Commerce replied November 9, 2023

Hello friends at Click Power Banks,

We're glad to hear our app is helping your business! Thanks for the review, Matt! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

September 14, 2023

I would highly recommend this app. Features rich app with many filters at good price. Needed technical help with one of the filters and it was sorted by the technical team in 24 hours. Good job Propel team!

Sara Dresses
Canada
5 months using the app
Propel Commerce replied September 16, 2023

Hello friends at Sara Dresses,

We're glad to hear our app is helping your business! Thanks for the review, Rakesh! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 23, 2023

Installation of app was fast and easy. Also Tom from support has been ready to help in case of need. I did test of this my app by maself and and can say that this app is exactly what I was looking for. Now just need to wait for first potencional customers and check how I can improve my shop. Before that I have seen only number of visitors and did not know why they left.

HumidiHome
Czechia
About 1 month using the app
Propel Commerce replied May 23, 2023

Hello friends at HumidiHome,

Thanks for the AWESOME review! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

November 20, 2023

Perfect so far

Marquise Mystique
Germany
3 months using the app
Propel Commerce replied November 21, 2023

Hello friends at Marquise Mystique,

Thanks for the AWESOME review, Onur! You are very much appreciated. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce