Propel Replays , 384 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

April 29, 2024

I've recently started using Propel Replay & Session Record for monitoring my website traffic, and it's been incredibly insightful. This tool lets me see exactly how visitors navigate my site—what they click, how long they stay on each page, and where they seem to hesitate or drop off. It's super user-friendly, making it easy to set up and start tracking right away.

The playback feature is a standout, as it shows visitor interactions in real time, giving me a clear view of user behavior. This has been crucial for optimizing my website layout and improving user experience based on actual visitor actions.

Also, whenever I've needed a bit of extra help, the customer support has been responsive and helpful. Overall, Propel Replay & Session Record has made a significant impact on how I understand and improve my website, making it a vital tool for anyone serious about maximizing their site's effectiveness.

Muses Of Bohemia
United States
14 days using the app
Propel Commerce replied May 1, 2024

Hello friends at Muses Of Bohemia,

Thank you for the AWESOME review, Russell! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 8, 2024

I LOVE this app! If you're wondering if you should install it, the answer is yes! This app helps me to literally see the customer journey and where we can improve our website to reduce lost sales on our site - be it page loading speeds, errors incurred, site navigation, popular and unpopular products. I wish I would've installed it sooner. Also, the customer service is top tier. They were able to assist me in my inquiry in minutes. I'm so glad to have found this app and will recommend it to others.

A Meaningful Mood
United States
18 days using the app
Propel Commerce replied April 9, 2024

Hello friends at A Meaningful Mood,

Thank you for the AWESOME review, Eugenia! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

April 11, 2024

App is good. Thanks Leo for giving me 1,000 extra sessions. Recommended app.

Just Good Products
Thailand
16 days using the app
Propel Commerce replied April 12, 2024

Hello friends at Just Good Products,

Thank you very much for the review, Yossaphat! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 12, 2024

Does exactly what it says it does. No complaints.

Lit Millennium
United States
16 days using the app
Propel Commerce replied April 15, 2024

Hello friends at Lit Millennium,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 6, 2024

Very good app, you can really find out the issues on your page performance.

OFFENSE TAKEN
Slovenia
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at OFFENSE TAKEN,

We're glad to hear our app is helping your business! Thanks for the review, Tilen! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

May 4, 2024

Great app and great customer service! Definitely recommend

Meme City
Germany
11 days using the app
Propel Commerce replied May 6, 2024

Hello friends at Meme City,

Thank you very much for the review, Luca! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

April 2, 2024

Customer service was very spectacular!

TimberWolfGear
United States
16 days using the app
Propel Commerce replied April 3, 2024

Hello friends at TimberWolfGear,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 5, 2024

I really like this app, I found bugs thanks to it!

Vinyl Moment
Israel
About 1 month using the app
Propel Commerce replied March 7, 2024

Hello friends at Vinyl Moment,

We're glad to hear our app is helping your business! Thanks for the review, Liron! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 10, 2024

I love it!! Very accurate and very helpful knowing where my customers are going and what issues they may be experiencing while shopping with me.

BeYOUtifully Comfortable
United States
3 months using the app
Propel Commerce replied February 12, 2024

Hello friends at BeYOUtifully Comfortable,

We're glad to hear our app is helping your business! Thanks for the review, Rita! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

February 20, 2024

Really great app to test new store templates and other product pages!

Anyfinder
Germany
About 1 month using the app
Propel Commerce replied February 21, 2024

Hello friends at Anyfinder,

We're glad to hear our app is helping your business! Thanks for the review, Yannick! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce