Propel Replays , 384 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for understanding and improving customer behavior on their websites. It offers immediate session recordings for quick analysis, helps identify website issues, tests new store templates, and respects customer privacy. Many appreciate the quick and helpful customer service. The paid plan is particularly suitable for micro-businesses, and the app is easy to install and use.

January 19, 2024

Friendly customer support and fantastic app. Works very fluently and efficiently

Vexed
United States
Almost 2 years using the app
Propel Commerce replied January 20, 2024

Hello friends at Vexed,

Thank you very much for the review, Trevor! We're always happy to help anytime. Chat us anytime you need help! More power to your business! 🚀

- Leo @ Propel Commerce

March 1, 2024

Sooo useful to see what issues customers might go through, one of the best apps you'll get on Shopify for your store.

ChromaCards
Canada
19 days using the app
Propel Commerce replied March 4, 2024

Hello friends at ChromaCards,

Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀

- Tom @ Propel Commerce

March 26, 2024

Great app for viewing your website's replays
Very easy to install and good pricing I should say!

Victory Peak Cycling
Lithuania
6 days using the app
Propel Commerce replied March 27, 2024

Hello friends at Victory Peak Cycling,

Thank you for the AWESOME review! Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 26, 2024

Extremely happy with this APP. It's helped significantly fixing my product page, which has helped with conversion.

Music Boxing Training Machine
Australia
15 days using the app
Propel Commerce replied February 27, 2024

Hello friends at Music Boxing Training Machine,

We're glad to hear our app is helping your business! Thanks for the review, Brian! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce

January 29, 2024

Fantastic application with minor issues. Support team is willing to resolve issues and this goes a long way with customers (in my opinion).

Thank you!

Seriously Fast Sharpening Supplies
United States
3 months using the app
Propel Commerce replied January 30, 2024

Hello friends at Seriously Fast Sharpening Supplies,

Thanks for the AWESOME review, Michael! It was a pleasure assisting you. Enjoy the app and more power to your business! 🚀

- Tom @ Propel Commerce

March 7, 2024

It's fun watching how you store is interacted with, and putting yourself in there shoes trying to understand there choices.

Luminaire
Poland
6 days using the app
Propel Commerce replied March 8, 2024

Hello friends at Luminaire,

Thank you for the AWESOME review! You are very much appreciated. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 15, 2024

the team is very helpful, and 24/7 support, the app give you specific details on everything happening in the website, I recommend this app

SWIRAJ
Lebanon
11 days using the app
Propel Commerce replied February 19, 2024

Hello friends at SWIRAJ,

Thank you for the AWESOME review! It was a pleasure assisting you. Enjoy using the app and more power to your business! 🚀

- Tom @ Propel Commerce

February 16, 2024

amazing support

Titan13
United Kingdom
7 days using the app
Propel Commerce replied February 19, 2024

Hello friends at Titan13,

Thank you for the AWESOME review! You are very much appreciated. Wishing you continued success with your business. Enjoy using the app! 🚀

- Tom @ Propel Commerce

January 29, 2024

Great App! It works just as expected, helping me identify areas for improvement in my store and pinpointing buyer issues.

MoeMoeKyun
Germany
14 days using the app
Propel Commerce replied January 31, 2024

Hello friends at MoeMoeKyun,

Thank you for the fantastic review! Your support is truly valued. Wishing you continued success with your business, and may you thoroughly enjoy using the app! 🚀

- Tom @ Propel Commerce

December 28, 2023

Works well and provides excellent value. I tried five or six competitors to get to this one.

GuavaBamboo
Canada
5 months using the app
Propel Commerce replied December 30, 2023

Hello friends at GuavaBamboo,

We're glad to hear our app is helping your business! Thanks for the review, Marcel! Enjoy the app and more power to your business! 🚀

- Leo @ Propel Commerce