Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide range of customizable, high-quality products and unique features like customizable message cards. They value its seamless Shopify integration, efficient product importing, and high profit margins. Excellent customer service, including live chat, and a commitment to quality are also praised. Fast shipping from the US and EU, regular updates, new product additions, and a wealth of resources and training materials are other highlights.

February 2, 2024

Very user friendly and support has been great so far!

Kingdom-First Store
United States
20 days using the app
January 15, 2024

I haven't been disappointed yet!!! This is a App that I will continue to use!!!

Twin Leos Treasures
United States
3 months using the app
February 6, 2024

Great support. Ease of use!

Pocket Friendly Gifts
United States
3 months using the app
November 27, 2023

Really good service/support and fast turn-around on products. Would ask only that now that Etsy has disconnected many products directly synced from ShineOn, that your syncing with Shopify occurs a little faster. We have to manually create orders into Shopify to support Etsy orders, and would like to see them appear faster in the ShineOn App, where we can approve the payments. The 15 minute sync does not take 15 minutes, often longer, before we see the orders.

Vegappa Gifts
Sweden
About 2 years using the app
January 15, 2024

New to On Demand and looking to grow and expand my business

IG2K Gifts, Jewelry, Crafts and More
United States
About 1 year using the app
February 28, 2024

ShineOn services is essential to my professional progress. I wouldn't got this far without them.

Treasureutopia
United States
1 day using the app
January 5, 2024

The ShineOn app has not failed me yet. I've been using it for close to a year with no issues at all

Gifts by JDubb
United States
9 months using the app
January 17, 2024

It has been an easy process getting started with ShineOn! Very user friendly and excellent support!

Star Soul Gifts
United States
8 days using the app
April 20, 2024

So far So good. Slowly getting the hang of it.

A Freedom Shop
United States
9 days using the app
ShineOn replied April 22, 2024

That's great to hear! Keep up the good work, and don't hesitate to reach out if you need any assistance or have any questions along the way.

April 6, 2024

I would like to see your all products, but it shows me 10 max. I sell more upscale than your jewelry, and it is not a great mix with yours. Do you have any 925 Sterling Silver Jewelry?

Jewels and Fashion
Canada
About 10 hours using the app
ShineOn replied April 8, 2024

Thank you for your feedback! We're constantly expanding our product range, and we appreciate your interest in seeing more options, we currently offer a selection and are always open to adding new items based on customer demand. Our Live Chat support is available to assist you during weekdays from 6 am to 6 pm EST, and our email support responds within 12 hours. Please feel free to reach out if you have any specific requests or need further assistance. We're here to help!