Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

March 4, 2023

I’m fairly new to print on demand and was recommended to use ShineOn for selling jewellery. They have a good range of high quality products. I am using all their resources to get the best possible results when I launch. They feel like a family and are so knowledgable and helpful. I would highly recommend them.

BonniesGiftStore
United Kingdom
11 minutes using the app
May 27, 2023

So far so good...easy to get started and navigate. The videos are easy to understand and provide step by step guidance.

Niela Jewelry
United States
9 minutes using the app
September 1, 2023

user-friendly for beginners

Gifts For All Occasions
United States
8 minutes using the app
April 11, 2023

I would recommend this app to others since it is easy to upload your own designs. I'm am new to it and am still familiarizing myself with the app, however, I'm getting used to it fairly quickly.

Coniah Boutique
United States
About 2 hours using the app
ShineOn replied April 18, 2023

Thank you for the valuable review! It's great to hear that you've found it easy to upload designs. Thank you for being a part of our family and we look forward to your success!

December 30, 2022

!!!!Dont download the app or do any business with this company!! I wanted to make a specific design with them and after two confirmations through chat, with a VERY clear picture of what I wanted, I bought a shopify subscription to use the app and put in my design. Suprise! This was not possible at all and therefore I contacted them AGAIN and then they informed me the design was not possible. Biggest scam ever and the most ugly designs I have ever seen. I would never even have a account with them if I wasnt sure I could make my own design.

Eilandleven
Netherlands
About 1 hour using the app
ShineOn replied January 9, 2023

- We do not accept artwork through chat or publish products on our sellers behalf.
- Shopify is not our product, we're sorry you're not satisfied with their experience. We believe Shopify provides a fantastic product, many others would agree, and we have found through all the sales channels we support, Shopify has the best outcomes and would be our first recommendation.
- We print and personalize very small items, based on sizes and constraints, not all designs work, and we find successful designs are ones that meet suggested parameters in which we do our best to document for your success.
- After careful review, we do not see any published products in our system under your store name. Therefore we are uncertain what may be done to further support you. Please contact support@shineon.com and we'll do our best. Please let us know what store, design and product page is unsatisfactory to your standards and we'll be more than obliged to help.We also now have the Duplo online, and we no longer do perforated message cards.

September 9, 2023

Just joined the ShineOn family. So excited

Gearstorexpress.com
United States
3 minutes using the app
June 27, 2023

This has a lot of lags and download error on a Mac. You have to do most things twice, constant logout/login and reload.

My Store
United States
43 minutes using the app
Edited November 20, 2024

Beautiful products! ShineOn is so easy to use and the products are a wonderful addition to my Shopify Store!

RayLee
United States
24 minutes using the app
May 16, 2023

I'm sorry to report that my experience with this app was disappointing. I have some concerns regarding the authenticity of the reviews. While exploring the site, I encountered unprofessional behavior and limitations. Moreover, the help section seemed to be newly created, causing me to question its reliability. When attempting to delete my account, I realized that there was no self-service option, and I needed to contact customer support to have my personal information removed. This lack of professionalism leads me to advise against using this app.

The Inspiring Arts
United States
15 minutes using the app
September 30, 2023

Not possible to find out what products they sell without installing the app and setting up the account then their FAQs say it isn't possible to close or delete an account.

Catterbrained
Australia
3 minutes using the app