Reviews (1,729)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, making product management easy. They praise the high-quality, customizable jewelry and extensive customization options. The responsive customer service, educational resources, and transparent pricing, including a free plan, are highly valued. Reliable shipping and a supportive community through platforms like Facebook Live enhance the user experience.

March 21, 2023

The app itself is good. But i've had a bug issue for months and cant fulfill orders. The side won't connect to my store anymore so now i'm trying to delete my account and reinstall. Wish me luck! More to follow.

LoveLeiah
United States
ShineOn replied March 22, 2023

Thank you for sharing your feedback with us! We're sorry to hear that you've had some difficulties and we see that you submitted your first Support ticket about this issue late last night. It looks like your app connection was broken via Shopify and our team has reached out to you with a solution. For future issues, please do not hesitate to reach out to our Support at help.shineon.com as soon as you see a problem. Our Live Chat response time is less than a minute and available to you M-F from 6am-6pm EST, with email support in less than 12 hours. We're here for you! :)

October 18, 2024

Teez Panda
United States
About 2 years using the app
ShineOn replied October 21, 2024

Thank you so much for the 5-star review! 🌟 We're beyond excited to hear that you’re loving your experience with ShineOn. It’s our goal to provide merchants like you with everything you need to succeed in the print-on-demand space, especially when it comes to selling custom jewelry and personalized gifts. Your success is what keeps us shining, and we're here to support you every step of the way!

Keep shining and happy selling! 😊

October 8, 2024

MNA Store Shop
United States
About 1 year using the app
November 14, 2024

Cool Cow Shop
United States
7 months using the app
September 20, 2024

Cherish Flame
United States
About 1 year using the app
October 5, 2024

Player1Apparel
United States
7 months using the app
August 21, 2024

Family Love Gift Shop
United States
Over 2 years using the app
October 28, 2024

Gifting with Grace
United States
2 months using the app
ShineOn replied October 30, 2024

Thank you for your recommendation! 😊 We’re so glad to hear that our low startup costs and supportive team have made a positive impact on your experience. At ShineOn, we’re dedicated to empowering merchants like you to succeed with accessible options and helpful support every step of the way.

Keep shining and happy selling! ✨

October 15, 2024

Corny Threads
United States
About 1 month using the app
ShineOn replied October 16, 2024

Thank you for the 5-star review! 🌟 We're so happy that you're loving the ShineOn experience. Your success is our top priority, and we’re here to support you every step of the way.

Keep shining and happy selling! ✨

November 4, 2024

GGBG
United Kingdom
About 1 month using the app
ShineOn replied November 5, 2024

Thank you so much for your five-star review! 🌟 We're thrilled to hear that you're enjoying the ShineOn App. It’s our mission to empower passionate merchants like you by providing high-margin products and all the tools needed to create a successful print-on-demand business.

If there’s anything more we can do to support your journey or enhance your experience, don’t hesitate to reach out. Keep shining and happy selling! ✨