Reviews (264)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce efficiency. They praise the effective onboarding and responsive customer support that quickly resolves issues. Features like quick order processing, global shipping, and transparent pricing are highlighted, along with inventory sync and customizable rules that improve workflow. Merchants report positive business growth impacts from using the service.

October 9, 2024

I'm not a high tech person, I get nervous about pressing the wrong buttons. However, the ShipBob team and Manas Kakkar made this an easy experience and I have no fear operating on my own after just a few sessions. My orders are flowing through without any hiccups. Thank you Manas!

Alba Dal Monte Inc.
United States
6 months using the app
November 13, 2024

I have had a great experience using Shipbob as my Fulfillment partner. Manas was extremely helpful in getting my integrations set up and everything ready to ship. I highly recommend partnering with them!

SHIVON
United States
4 months using the app
September 17, 2024

Amazing experience! Detailed onboarding, fallowing every step of the process - from integration to going over every step on the dashboard. Support is great as well. People are always there to help you and answer your question. Certainly the best 3PL solution on the market.

MiaDerma
United States
About 1 month using the app
October 30, 2024

Manas Kakkar, the implementation consultant that guided me through the premium onboarding implementation phase process was an outstanding and a terrific mentor who displayed excellent proficiency of the subject matter, effective communication skills and outstanding training aptitudes. He provided valuable guidance throughout the sessions, and I believe I gained enough knowledge to easily manage my business operations with your platform.

IRMA and JOANNIE
United States
2 months using the app
November 5, 2024

ShipBob’s fulfillment has been very efficient and useful for our business. Orders are processed quickly and accurately, which has helped us stay on top of demand. Overall, it’s been a reliable service that I’d recommend to others.

First Blood
United States
About 2 months using the app
November 15, 2024

Excellent service! The onboarding process was really helpful and a great experience. Easy to use platform. The receiving and sipping process have been on time and with no issues

Sweat Madness
United States
About 2 months using the app
November 12, 2024

Great experience so far. Has done everything needed and Pramod has been a huge help.

ManStick
United States
About 1 month using the app
August 23, 2024

Don't often write reviews but feel an obligation to warn other business owners. Shipbob were very good during the sales process but as soon as we started operating they were useless. We are a UK based business and intended to use shipbob to fulfil EU orders (post brexit).

However, despite following shipbob's UK to EU stock transfer process, our shipments were always fraught with crossborder issues. Our stock transfers were always at least 4 weeks late due to incompetency on shipbobs end. It seemed like shipbob had never onboarded a new customer before, crucial information which cost us thousands of pounds was missed and all the problem solving had to be done from our end due to shipbob often not responding to us or couriers.

We used the service for three months and do not recommend for UK businesses looking to oursource their international fulfilment

Victrix Limited
United Kingdom
Over 1 year using the app
September 3, 2024

Great experience so far with ShipBob knowing that we are live since a month, specialists are efficent and open to questions. The system is well made I believe. All good so far!

Sustainable Tomorrow
France
5 months using the app
November 12, 2024

Super easy-to-use User Interface, friendly customer service and support throughout the implementation phase.
Overall very happy :)

Badshah Scents US
United States
About 1 month using the app