Reviews (295)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its efficient order processing and seamless Shopify integration, enhancing e-commerce operations. It's noted for reliable fulfillment, quick processing, and accurate order fulfillment. The onboarding is straightforward, and the interface is user-friendly with features like inventory sync. The customer service team is responsive and effective in issue resolution, making it ideal for handling large volumes of orders and improving fulfillment reliability.

November 15, 2024

Excellent service! The onboarding process was really helpful and a great experience. Easy to use platform. The receiving and sipping process have been on time and with no issues

Sweat Madness
United States
About 2 months using the app
December 12, 2024

I had the best experience, everyone was so helpful. Can't recommend ShipBob enough!

Beyond Miracles
United States
16 days using the app
November 12, 2024

Great experience so far. Has done everything needed and Pramod has been a huge help.

ManStick
United States
About 1 month using the app
November 5, 2024

ShipBob’s fulfillment has been very efficient and useful for our business. Orders are processed quickly and accurately, which has helped us stay on top of demand. Overall, it’s been a reliable service that I’d recommend to others.

First Blood
United States
About 2 months using the app
October 30, 2024

Manas Kakkar, the implementation consultant that guided me through the premium onboarding implementation phase process was an outstanding and a terrific mentor who displayed excellent proficiency of the subject matter, effective communication skills and outstanding training aptitudes. He provided valuable guidance throughout the sessions, and I believe I gained enough knowledge to easily manage my business operations with your platform.

IRMA and JOANNIE
United States
2 months using the app
November 12, 2024

Super easy-to-use User Interface, friendly customer service and support throughout the implementation phase.
Overall very happy :)

Badshah Scents US
United States
About 1 month using the app
November 25, 2024

I had a good experience, I received a lot of help during the implementation phase.

The Mindful Journal
Netherlands
11 days using the app
October 9, 2024

I'm not a high tech person, I get nervous about pressing the wrong buttons. However, the ShipBob team and Manas Kakkar made this an easy experience and I have no fear operating on my own after just a few sessions. My orders are flowing through without any hiccups. Thank you Manas!

Alba Dal Monte Inc.
United States
6 months using the app
November 19, 2024

Onboarding was great. ShipBob has been a wonderful partner. Thanks to their support staff Manas. From Hydro Tech

ftsbiz001
United States
About 1 month using the app
December 27, 2024

I worked with Manas for onboarding and he was super kind and helpful. Anisha has been super amazing as well. Really quick with helping me with any issues that comes up! Thank you guys a lot!

My Store
United States
44 minutes using the app