Reviews (295)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, streamlining order management and fulfillment. The easy installation and user-friendly interface, alongside effective onboarding and personalized support, enhance the setup experience. Its reliable order processing, responsive customer service, global shipping capabilities, and low minimum orders are also highlighted. Features like inventory synchronization and efficient tracking uploads further boost logistical operations.

October 22, 2024

The onboarding was very thorough and so far, everything is working perfectly. Absolutely delighted with the team and the process.

Trip Jones
United States
20 days using the app
October 23, 2024

Manas rocks and my interaction with the ShipBob team has been stellar.

The Tulip Tool
United States
6 months using the app
September 20, 2024

Very easy integration with an amazing support staff helped us launch our store seamlessly

Innerbody Research
United States
About 2 months using the app
September 3, 2024

Great experience so far with ShipBob knowing that we are live since a month, specialists are efficent and open to questions. The system is well made I believe. All good so far!

Sustainable Tomorrow
France
5 months using the app
September 18, 2024

From start to finish everything has been mostly smooth, the onboarding process was easy and the operating system is easy to use. So far so good!

Titan Tough
United States
14 days using the app
October 7, 2024

ShipBob has been great to work with!

LivBetr
United States
About 2 months using the app
October 7, 2024

Intuitive and simple to setup

RÄV & CO
United States
About 1 month using the app
Edited April 17, 2024

We've been with ShipBob for a few years now and were quite happy in the beginning, but then as we began to expand globally we encountered an inventory syncing issue with Shopify Plus Markets. At first there didn't seem to be a solution and we were worried we'd have to leave ShipBob and find and alternative solution.

However, they really came through for us. Our account manager, Savi, and Simon ...

GoDark Bags
Canada
Almost 4 years using the app
February 7, 2025

Unbelievable! Manas is a Legend!

Elaquokka
United States
2 months using the app
August 23, 2024

Don't often write reviews but feel an obligation to warn other business owners. Shipbob were very good during the sales process but as soon as we started operating they were useless. We are a UK based business and intended to use shipbob to fulfil EU orders (post brexit).

However, despite following shipbob's UK to EU stock transfer process, our shipments were always fraught with crossborder ...

Victrix Limited
United Kingdom
Over 1 year using the app