Reviews (295)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient order processing and seamless Shopify integration, enhancing e-commerce operations. It's noted for reliable fulfillment, quick processing, and accurate order fulfillment. The onboarding is straightforward, and the interface is user-friendly with features like inventory sync. The customer service team is responsive and effective in issue resolution, making it ideal for handling large volumes of orders and improving fulfillment reliability.
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great service!
Manas rocks and my interaction with the ShipBob team has been stellar.
Very easy integration with an amazing support staff helped us launch our store seamlessly
Great experience so far with ShipBob knowing that we are live since a month, specialists are efficent and open to questions. The system is well made I believe. All good so far!
From start to finish everything has been mostly smooth, the onboarding process was easy and the operating system is easy to use. So far so good!
ShipBob has been great to work with!
Intuitive and simple to setup
We've been with ShipBob for a few years now and were quite happy in the beginning, but then as we began to expand globally we encountered an inventory syncing issue with Shopify Plus Markets. At first there didn't seem to be a solution and we were worried we'd have to leave ShipBob and find and alternative solution.
However, they really came through for us. Our account manager, Savi, and Simon from their dev team put together a custom solution to solve our integration problem. It took them some time and effort to develop and test the solution, but it has made our life so much easier and we're super stoked to be staying with ShipBob now that our integration issues are solved.
They really came through for us in the end. In fact, they came through for us in the beginning too. When we first came to ShipBob it was a rush onboarding because our current 3PL at the time had just sold to another company and it was a total gong show. We needed to get rehomed fast and ShipBob managed to onboard us fast when we really needed it.
I would highly recommend ShipBob. They have been awesome for us.
Don't often write reviews but feel an obligation to warn other business owners. Shipbob were very good during the sales process but as soon as we started operating they were useless. We are a UK based business and intended to use shipbob to fulfil EU orders (post brexit).
However, despite following shipbob's UK to EU stock transfer process, our shipments were always fraught with crossborder issues. Our stock transfers were always at least 4 weeks late due to incompetency on shipbobs end. It seemed like shipbob had never onboarded a new customer before, crucial information which cost us thousands of pounds was missed and all the problem solving had to be done from our end due to shipbob often not responding to us or couriers.
We used the service for three months and do not recommend for UK businesses looking to oursource their international fulfilment
Unbelievable! Manas is a Legend!