Reviews (250)

Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its seamless Shopify integration and efficient e-commerce operations. They praise the responsive customer support, especially during onboarding and issue resolution. The user-friendly dashboard and straightforward onboarding process are noted for simplifying logistics and order management. Merchants appreciate the quick order processing and reliable deliveries, alongside effective inventory management and real-time stock syncing. The app's global shipping capabilities help merchants expand internationally with ease. Custom solutions, flexibility, and competitive pricing are also highlighted, with a proactive problem-solving approach that minimizes business disruptions.

February 15, 2022

It's great! I've really enjoyed using Shipbob. They have made it very easy to off load our shipping and the support is great!

Pinned Golf
United States
About 3 years using the app
June 8, 2021

The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.

Good Clean Love
United States
About 3 years using the app
March 11, 2021

This app is really very good in as much as they have chosen to scan and crosslink. Some missing information would be very helpful in feeding back from this API actual cost of shipping, the weight of the shipment (actual vs dim), actual inventory.

GrillBlazer
United States
Almost 3 years using the app
ShipBob replied March 11, 2021

Thanks so much for the feedback! Your Merchant Success Manager, Kaleigh, will be reaching out directly about your thoughts on how to improve the amount of data flowing between Shopify and ShipBob. We have an inventory sync feature that you can enable, so hopefully that should help :)

June 9, 2021

We use Shipbob for our DTC channel and really like it! The real time shipping calculator integration with Shopify has been very helpful and allows us to provide true shipping costs to our customers. Shipbob support is great, they respond quickly and our account manager is AWESOME! Their dashboard is user friendly and they are always improving it which is much appreciated.

Food Huggers
United States
Almost 3 years using the app
December 16, 2022

Shipbob is solid, it handles all of our fulfillment and it works as advertised. Easy to install, good functionality.

Lasso
United States
Almost 3 years using the app
Edited October 15, 2021

Shipbob has been our fulfillment partner since we started, and has been seamless to work with!! They continue to add value above and beyond their core features. We love them!

L'AMARUE
United States
Almost 3 years using the app
February 26, 2021

The integration with Shopify works great and Shipbob's technology and fulfillment network have allowed us to reduce costs and get our products to our customers quicker. Also, their analytics dashboard allows us to have all the data we need to run our business more efficiently. Highly recommended!

Open Water
United States
Over 2 years using the app
March 4, 2021

Using ShipBob for almost two years now. Seamless Shopify integration. Orders go directly to the ShipBob dashboard and are marked 'fulfilled' in Shopify once they're ready. We will keep working with ShipBob. They keep improving to continuously get even better. Really recommend using ShipBob.

Jimmy Joy USA
Netherlands
Over 2 years using the app
March 28, 2024

Shipbob is far easier to connect than other fulfillment services i have tried, and they are allways quick with support if you have trouble.
Its the most user friendly fulfillment partner you can choose in my opinion. I need to mention a special thanks to our integration specialist Malika Paul, who were amazing to work with!

CertifiedSleepers
Norway
About 1 month using the app
March 15, 2021

We've been working with Shipbob since 2018 and there are several reasons why Shipbob has been the perfect partner. First of all, speed to scale with us, pick-pack and ship with a business growing 1200% in a couple of weeks. Second of all, the locations across the US. We sells flammable goods that need to be shipped via ground, so Shipbob has been a great ally as they have 3pls all over the US facilitating 2-3 day delivery time for any customer in the US. Specially when weather challenges happen, being able to have different 3pls to ship from, allows you to ensure you seamless supply chain.
Also their advanced software help us to quickly understand shipping costs and how to improve shipping times and costs by being closer to where your customer.

Touchland
United States
Over 2 years using the app
ShipBob replied March 19, 2021

Thanks Touchland team - your success has been a pleasure for us to witness. Keep selling awesome products and we'll keep fulfilling them!