Reviews (264)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce efficiency. They praise the effective onboarding and responsive customer support that quickly resolves issues. Features like quick order processing, global shipping, and transparent pricing are highlighted, along with inventory sync and customizable rules that improve workflow. Merchants report positive business growth impacts from using the service.

March 2, 2024

Excellent partner for us.

Süti
United States
6 months using the app
March 11, 2024

Easy and communicative!

Huer Foods
Canada
3 months using the app
March 1, 2021

Really simple to use and navigate around. Quick and responsive, an easy way to see a summary of your business and key action areas

CURLSMITH USA
United States
Over 7 years using the app
March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Over 5 years using the app
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

March 4, 2021

This is super easy and the customer service has been fantastic. We've been a long time customer of Shipbob and despite growing very fast they've kept up extremely well and have been great to work with.

Mike's Hot Honey
United States
Over 5 years using the app
Edited June 10, 2021

ShipBob has allowed us to have a fully automated fulfillment service. It has an easy to use interface and they have great customer support.

Carvin Audio
United States
About 5 years using the app
December 22, 2022

The app and connection is excellent. Cant say enough how much it helps to have shipbob deeply integrated into our shopify backend. It makes linking items and tracking inventory smooth.

Appreciate all that the shipbob team and app has enabled for our store.

Wicked Cushions
United States
About 5 years using the app
February 26, 2021

The Shipbob app and warehouses have made our lives so much easier. The seem less integration allows us to focus on growing our business. The ability to use all their warehouse across the world allows us to provide 2-day shipping!!!

BAKBLADE Grooming Co.
United States
Almost 5 years using the app
March 4, 2021

We use their services since we started and overall we won't be able to do what we are doing as efficiently as possible if not for Shipbob. Highly recommend.

Global Belly
United States
Almost 5 years using the app
March 1, 2021

ShipBob has completely transformed our business. We've grown drastically over the last few years and that would not have been possible without ShipBob. Our customer experience is up, shipping timelines are quick, and the seamless syncing between ShipBob and Shopify keeps everything running efficiently.

Kenny Flowers
United States
About 4 years using the app