Reviews (295)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, streamlining order management and fulfillment. The easy installation and user-friendly interface, alongside effective onboarding and personalized support, enhance the setup experience. Its reliable order processing, responsive customer service, global shipping capabilities, and low minimum orders are also highlighted. Features like inventory synchronization and efficient tracking uploads further boost logistical operations.

April 17, 2024

The process to move my e-commerce operations to ShipBob was far easier than I thought it would be. The onboarding was pretty straight forward, and the dashboard is extremely user friendly. Their platform updates immediately, I was really surprised and impressed with how fast it updates and syncs with whatever ecommerce host you use, we're on Shopify and it's a seamless integration. The SB team designated to get me onboarded has been absolutely fantastic, Pramod is so knowledgeable and helpful he's really made the transition pretty seamless. I can't recommend ShipBob enough.

To anyone who's even considering moving to a 3PL, just do it, sky is the limit and they're here to help get you there.

Kelley Baker Brows
United States
About 2 months using the app
June 19, 2024

It's been a good experience working with ShipBob. We had a lot of questions and received personalized support. From our sales contact, to our implementation specialist, to the Live Chat support, I've been able to get answers and resolve issues in a relatively quickly timeframe. Thanks ShipBob!

Eenox
United States
6 months using the app
March 28, 2024

Shipbob is far easier to connect than other fulfillment services i have tried, and they are allways quick with support if you have trouble.
Its the most user friendly fulfillment partner you can choose in my opinion. I need to mention a special thanks to our integration specialist Malika Paul, who were amazing to work with!

CertifiedSleepers
Norway
About 1 month using the app
March 21, 2024

Not to happy with their most recent interface change over as it's very confusing to understand and keep your inventory organized. They should have though this through and tested it a bit more before implementing.

Good Morning Snore Solution
Canada
Almost 3 years using the app
March 5, 2024

It works great easy to integrate and works smoothly without any interventions from our team, Ankit was great help in onboarding us to Shipbob App on Shopify

NMEssence
United States
7 months using the app
September 17, 2024

good service!

Nipskin Stickwear™
United States
About 1 month using the app
July 17, 2024

Working with shipbob and their team has been amazing and seamless. Very responsive and the app works great.

Pax
United States
About 2 months using the app
March 27, 2024

IM SO MAD WHY YOU GUYS NAKE THIS SHIPBOB SO COMPLICATED IM HAVING ISSUES WITH THE WARE HOUSE IM TRYING TO SET THIS UP AND IM HAVING A MAJOR ISSUES WHATS GOING ON I NEED HELP

Which ShipBob warehouse are you shipping to?
Step 1 of 6

AND THEN IT GIVES ME NO OPTIONS TO SELECT ANY WAREHOUSE
Sending To
Please select an option...

ROBS BRANDIIING
United States
About 2 months using the app
March 5, 2024

Pramod has been fantastic and the integration with Shopify has been seamless! We are very happy with our choice to fulfill with ShipBob.

Kaizen
United States
20 days using the app
March 22, 2024

Great explanations of all the new terms and nuances. Customer service is quick to help and actually follows up with you to make sure the issue got handled.

Liina, Inc.
United States
3 days using the app