ShipBob Fulfillment , 226 reviews

ShipBob customer support is always very helpful and very quick to respond. Would recommend them for your needs. The ShipBob platform is easy to use and navigate.

Great order fulfillment center and friendly onboarding support. They do exactly what they say they do

The API works great, would like to have the weight of the shipment (actual vs dim), actual inventory. Also it would be nice if you when split a shipment that it updated both tracking numbers. Overall Shipbob is amazing, the above comments are all growing pains and I am guessing will be sorted out over time. Shipbob can handle the easiest to the most complex shipping issues!! Try them you will not be disappointed.

We love ShipBob and the team they have working to send orders to our customers in a timely manner. Additionally, ShipBob provides a great dashboard to help us analyze data and track our costs.

We have used Shipbob for the past 4 months after migrating from a more antiquated fulfillment organization. We evaluated 5 fulfillment organizations prior to choosing Shipbob. There are 3 major reasons we chose Shipbob. First, Shipbob gave us the ability to analyze how to distribute our product across multiple warehouses in different parts of the US. Currently, we use 2 locations and are debating with Shipbob about moving our products into a 3rd location. The primary advantage of multiple locations has been reduced shipping cost, however with the winter storms and COVID we have also been able to fulfill out of an alternative location when one of the locations has been offline. This process has been automated and seamless which has saved us from a major customer satisfaction issue. The second reason we chose Shipbob is that they are truly partnering with us. They have made recommendations (location, box size, etc..) to help us reduce costs. Their pricing transparency and reporting is excellent and has helped us close our monthly reporting days earlier than with our prior fulfillment vendor. Lastly, we chose Shipbob because of its ease of integration and Dashboard. Everything from setting it up to running your shipping, changing addresses, chasing down customer sat issues etc... is available to us in an easy to use, intuitive, user friendly dashboard. Ultimately, we are very pleased with our decision to partner with Shipbob.

Great service and people helped me setup my store and us fulfillment! Nicole and Aadi are very helpful and made the entire transition seemless!

It's great! I've really enjoyed using Shipbob. They have made it very easy to off load our shipping and the support is great!

The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.

We use Shipbob for our DTC channel and really like it! The real time shipping calculator integration with Shopify has been very helpful and allows us to provide true shipping costs to our customers. Shipbob support is great, they respond quickly and our account manager is AWESOME! Their dashboard is user friendly and they are always improving it which is much appreciated.

Shipbob has been our fulfillment partner since we started, and has been seamless to work with!! They continue to add value above and beyond their core features. We love them!