ShipBob Fulfillment

I am very glad my company is able to utilize Shipbob's dashboard in a clean, easy-to-use app. This makes work much easier for our employees when traveling or out of the office!

Ease of installation 10/10
Speed and reliability of order ingestion 10/10
Tracking upload speed 10/10
Value-add features like inventory sync, rules, and order processing delay 10/10
Technical support 7/10 but when you get your volume orders up, then you get a merchant care specialist assigned to your account and the experience becomes 10/10.

It worked great! We only had one issue with a glitch. It was able to be resolved. Sometimes upsells were not shown on shipbob orders.

The app and connection is excellent. Cant say enough how much it helps to have shipbob deeply integrated into our shopify backend. It makes linking items and tracking inventory smooth.

Appreciate all that the shipbob team and app has enabled for our store.

Shipbob are great. The process and team are super. Hugely recommended. Using Shipbob has given me back hours daily and huge peace of mind.

We've used ShipBob ever since we launched 3 years ago and we couldn't be happier with our partnership. Their analytics dashboard is fascinating and user-friendly to pull data, track shipments, and track inventory. Our products have shipped to over 40 countries and ShipBob has had no issue. ShipBob is not just a 3PL, they are a true partner. They also do a good job of seeing areas of improvement for my company. They’ve introduced me to 4–5 companies that they think could be beneficial in specific areas, such as marketing or online reviews. You can’t really put a price on people I never would’ve met if it weren’t for having a good partnership with ShipBob. ShipBob does a good job of treating every brand they work with as a brand of their own. They’re like a large portfolio overseeing the development of different brands, and you can tell that they’re people you can trust. They’re not just throwing my products in poly mailers and sending them out; they’re a much more in-depth company.

I used this app to help fulfill customer orders and manage inventory replenishment, it is super easy to use and make our CS team job a lot easier. I don't have any complains so far and would recommend the APP to whoever is struggling with customer order fulfillment or wanted to improve customer satisfaction. The support team is super strong behind this app and you can get timely response when needed, the most important thing is the multiple fulfillment locations can help reduce the shipping lead time and save freight cost. The ease of the transfer inventory between locations is another important feature that I'd like to mention as well.

It works perfectly and help us to concentrate on sales and marketing
I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!

Great communication & problem solving. The Shipbob team is always just an email away ready to help & assist!

This app is working well for me. It sends order information to Shipbob for products with Shipbob set as inventory source and sends the tracking information back. I also use it to sync inventory so that we don't oversell products. Thanks!