ShipBob Fulfillment , 226 reviews

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

March 2, 2021

ShipBob and Shopify work together seamlessly. There are no issues with the integration and I highly recommend the application.

The Alinea Group
United States
Over 2 years using the app
June 11, 2021

Very supportive team! Taylor and Aaditya are very hands on and make themselves available for all of our questions. They are quick to resolve issues!
definitely 5 stars!

SKINN
United States
Over 2 years using the app
February 13, 2022

Works really well. We have been using for over a year and it is quite reliable and does what we need it to do.

EMF Harmony
United States
Over 2 years using the app
March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Over 2 years using the app
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

March 3, 2021

The integration works smoothly & whenever we've needed customer service, Shipbob has been speedy in responding.

Barefoot Scientist
United States
About 2 years using the app
March 24, 2021

Integration with Shopify is perfect. We've tried other companies and they are not even close of having such an easy and complete platform like Shipbob. It's been a little over 1 year that we've been working together and they definitely improved a lot their services. Plus their customer service is impeccable, which makes a huge difference. Thanks!

Lumma Cups Europe
United States
About 2 years using the app
ShipBob replied March 24, 2021

Thanks for the feedback Lumma Cups team! We are ALL about constant improvement, so keep suggesting changes you'd like to see :)

January 3, 2023

ShipBob has been the best 3PL we have used at GRJ Gloves. We value their partnership and customer service very much.

GRJ Gloves
United States
About 2 years using the app
July 14, 2021

I can't imagine doing business without ShipBob. I recommend them to everyone I meet in the eCommerce industry. The customer service is incredible, even though I rarely need it. I go weeks without even checking to see if everything is shipping properly as I've had so few issues. ShipBob is the best!

Hibernate Sleep Formula
United States
About 2 years using the app
ShipBob replied July 23, 2021

Thanks Hibernate team! This is exactly what we strive for -- support when you need it, but hopefully our tech means you don't. Thanks for your partnership!
- Kevin from ShipBob

December 15, 2022

user friendly app, easy to install and the team walk you through the whole process during an onboarding call.
Integrates seamlessly with our shopify store and makes fulfilling orders to customers a much more automated process.

myoovi
United Kingdom
About 2 years using the app
Edited February 10, 2022

This integration works perfectly connecting our Shopify store to Ship Bob. We have had zero issues with it--in fact, I barely even knew it was installed since it just works in the background and I've never had to worry about it!

Eyetamins, Inc.
United States
About 2 years using the app