Reviews (296)

Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, streamlining order management and fulfillment. The easy installation and user-friendly interface, alongside effective onboarding and personalized support, enhance the setup experience. Its reliable order processing, responsive customer service, global shipping capabilities, and low minimum orders are also highlighted. Features like inventory synchronization and efficient tracking uploads further boost logistical operations.

March 11, 2024

Easy and communicative!

Huer Foods
Canada
About 1 year using the app
March 1, 2021

Really simple to use and navigate around. Quick and responsive, an easy way to see a summary of your business and key action areas

CURLSMITH USA
United States
Over 7 years using the app
February 9, 2022

We use Shipbob for all of our fulfillment and warehousing needs. We can confidently rely on them for inventory tracking and receiving inventory.

Dope Dog
United States
Over 6 years using the app
March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Over 5 years using the app
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

March 4, 2021

This is super easy and the customer service has been fantastic. We've been a long time customer of Shipbob and despite growing very fast they've kept up extremely well and have been great to work with.

Mike's Hot Honey
United States
Over 5 years using the app
June 9, 2021

We use Shipbob for our DTC channel and really like it! The real time shipping calculator integration with Shopify has been very helpful and allows us to provide true shipping costs to our customers. Shipbob support is great, they respond quickly and our account manager is AWESOME! Their dashboard is user friendly and they are always improving it which is much appreciated.

Food Huggers
United States
Over 5 years using the app
March 10, 2021

We really enjoy working with the ShipBob dashboard on a daily basis. For our customer service team, it's a simple way to keep track of the stage of every package (from picking, to shipping, to delivery), and to provide these details to our customers when necessary. ShipBob has also made it super simple for us to be able to file claims with carriers when we've had issues with them, and we love ...

The Skin Deep USA
United States
Over 5 years using the app
March 12, 2021

This is a lot more than an app! Automates your whole fulfillment. Everyone at the company is super friendly, their software it's easy to use and their prices are great. I really recommend them. They also just raised a bunch of money so things should get even better!

WomanOcean
United States
Over 5 years using the app
Edited June 10, 2021

ShipBob has allowed us to have a fully automated fulfillment service. It has an easy to use interface and they have great customer support.

Carvin Audio
United States
About 5 years using the app
Edited February 10, 2022

This integration works perfectly connecting our Shopify store to Ship Bob. We have had zero issues with it--in fact, I barely even knew it was installed since it just works in the background and I've never had to worry about it!

Eyetamins, Inc.
United States
About 5 years using the app