ShipBob Fulfillment , 226 reviews

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

February 4, 2022

We have been using ShipBob for over 3 years now as our 3PL. The integration to Shopify is super user friendly and their customer service/support is very helpful. Highly Recommended.

Holigos®
United States
Almost 2 years using the app
December 20, 2022

Shipbob has been great to work with. Easy integration and thorough training and set up. They have helped us worth though any issues we had and have extremely responsive support.

TakeShots
United States
Over 1 year using the app
June 1, 2021

It works perfectly and help us to concentrate on sales and marketing
I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!

COSRX Official
South Korea
Over 1 year using the app
March 9, 2021

We have been using ShipBob for more than 1 year now and we are absolutely happy with their services. The dashboard is easy to use, everything automated so you can do other work while they are taking care of our order's fulfillment, and moreover, their support is just amazing! They are very responsive and resolve the problems as soon as you request.
Their pricing is decent and it is so easy to use. I am not a tech person at all, and if I can use it, everyone can use it :) I highly recommend ShipBob!

SIMFORT ONLINE STORE
United States
Over 1 year using the app
Edited September 15, 2023

ShipBob has been working great for us. Great response time if there is an issue. Our Rep (Samantha D.) gives us the best service and is always on the lookout to make sure things are running smoothly.

The Fittest
United States
Over 1 year using the app
June 2, 2021

App is easy to use and transparent. Once we got a dedicated support at Shipbob, service questions and issues became much easier to handle and investigate.

Lilac St.
United States
Over 1 year using the app
January 1, 2023

We have been using ShipBob now for over 12 months and the most impressive thing has been how well it integrates with Shopify and Gorgias making both the processing of orders and handling of customer support inquiries and returns extremely easy saving us considerable amounts of time. Recently we also started selling on Amazon and the process of integrating with Amazon FBA and replenishment of inventory is also very simple and automated. If we ever had any questions or concerns about our implementation or process Ankit has been very efficient and responsive in helping us with any of our questions.

Bellissimahairtools.com
Australia
Over 1 year using the app
June 11, 2021

Shipbob integrates well with Shopify. We've had very few issues. For the small issues we have had, Shipbob's customer support team has always been responsive and helpful. With Shipbob, we've been able to provide faster shipping to our customers.

Indigo Collagen
United States
Over 1 year using the app
June 4, 2021

Fast & Seamless integration. About as smooth as warehousing and e-commerce integration can get. Thanks folks.

The Helpful Monkey
United States
Over 1 year using the app
January 3, 2023

We have been using Shipbob in our US operations for over a year now and we recently made the decision to move the rest of our global fulfilment operations over to them too as we were so impressed with the service. Shipbob was very easy to install and has been a speedy and reliable way for us to process orders for our customers across the globe. The tracking and reporting on the order process gives me everything I need to check on each individual customer order and I am looking forward to making use of the custom features like processing delay and gift notes in future. The customer service so far has been very prompt and helpful - the team are very kind, friendly and always happy to help. I thoroughly recommend moving over to Shipbob for your fulfilment needs.

Mrs Wordsmith Global
United Kingdom
Over 1 year using the app