ShipBob Fulfillment , 158 reviews

Great design and intuitive interface. App installed easily and account setup was very quick. Rates look good as well.

Great fulfillment and customer service! ShipBob is always improving the experience and looking for ways to help their clients.

LOVE ShipBob. We work on the ShipBob dashboard daily, and wouldn't change a thing. Everything from fulfillment to delivery is a breeze!

We really enjoy working with the ShipBob dashboard on a daily basis. For our customer service team, it's a simple way to keep track of the stage of every package (from picking, to shipping, to delivery), and to provide these details to our customers when necessary. ShipBob has also made it super simple for us to be able to file claims with carriers when we've had issues with them, and we love their carriers estimated shipping time tool (especially during peak time season). Their dashboard is easy to understand and makes changes and edits to orders simple. We've also loved working with their team, both with our team lead as well as with every customer service rep we've spoken to on the phone. Through their dashboard and analytics, we've also been able to analyze our inventory and distribution of it to our different warehouses. Overall, would highly recommend.

We have been using Shipbob for over 2 years and they seem to really want to compete in this space because I do see improvements into their system all the time. It's a very competitive space they are fully in and they are here to play which our business is grateful for!

We have been using ShipBob for more than 1 year now and we are absolutely happy with their services. The dashboard is easy to use, everything automated so you can do other work while they are taking care of our order's fulfillment, and moreover, their support is just amazing! They are very responsive and resolve the problems as soon as you request.
Their pricing is decent and it is so easy to use. I am not a tech person at all, and if I can use it, everyone can use it :) I highly recommend ShipBob!

It is super easy to use. Also, it has great coverage across. Great customer support. Good service provider

Technology-wise Shipbob is top notch. The software and integration does exactly what its designed to do and their analytics give you a different view of your customer base demographically.

We've used ShipBob ever since we launched 3 years ago and we couldn't be happier with our partnership. Their analytics dashboard is fascinating and user-friendly to pull data, track shipments, and track inventory. Our products have shipped to over 40 countries and ShipBob has had no issue. ShipBob is not just a 3PL, they are a true partner. They also do a good job of seeing areas of improvement for my company. They’ve introduced me to 4–5 companies that they think could be beneficial in specific areas, such as marketing or online reviews. You can’t really put a price on people I never would’ve met if it weren’t for having a good partnership with ShipBob. ShipBob does a good job of treating every brand they work with as a brand of their own. They’re like a large portfolio overseeing the development of different brands, and you can tell that they’re people you can trust. They’re not just throwing my products in poly mailers and sending them out; they’re a much more in-depth company.

I'm very happy with the Service ShipBob is providing. Very fast shipping times for a good price! The support is also great.