Reviews (264)

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration and user-friendly interface, enhancing e-commerce efficiency. They praise the effective onboarding and responsive customer support that quickly resolves issues. Features like quick order processing, global shipping, and transparent pricing are highlighted, along with inventory sync and customizable rules that improve workflow. Merchants report positive business growth impacts from using the service.

December 22, 2022

We have recently moved to ShipBob and the transition has been incredibly smooth! This was definitely down to Lacey who guided us through every step and answered all of our countless queries. First impressions are that ShipBob is a well established company with great communication. So far, so good.

THE GOOD MINERAL
United States
8 months using the app
February 2, 2022

Been using ShipBob as our 3PL for almost a year now and they have been awesome! The app does an awesome job of keeping everything organized and easily viewable, and the team is always open to new suggestions. I look forward to continuing our growth with ShipBob!

Animalhouse Fitness
United States
8 months using the app
October 18, 2023

I would say we had a rough onboarding process at the start, but it was quickly remedied by the staff at shipbob. Working with their team helped to smoothly transition us onto their site. Everything was thoroughly explained and they were typically pretty able to provide information and assist where they can. I had amazing service from Bailey, Brendan, and Aravanthin. Would definitely recommend using as a fulfillment service.

Otakeebs
United States
7 months using the app
December 11, 2022

I moved to ShipBob after a clunky process with another fulfilment company, and I'm really happy I switched. The integration offers some great features and settings, and everything runs seamlessly. The set up was pretty straight forward too. Very happy with ShipBob!

The Creators Emporium
Australia
7 months using the app
June 8, 2021

Big thanks to ShipBob especially the customer support we've received since launching on their platform. It's a vast improvement from our previous distributor. Highly recommend.

120/Life
United States
7 months using the app
December 10, 2022

I have a UK based business. Shipbob integrates easily with my shopify store. I was helped whenever I needed it to help me get up and running. Switched from Amazon FBA to Shipbob and very glad I did. Great app.

Rowland Earthing
United Kingdom
6 months using the app
Edited June 2, 2021

ShipBob is fantastic; their customer service is one of the best we have ever worked with. If an issue arises, I do not have to worry about follow-up; the ShipBob team is fast, courteous, and responsive. If you are not using ShipBob, you are missing out. Download and work with ShipBob today.

Vetz Petz Antinol US
United States
6 months using the app
Edited December 27, 2022

From start to finish, I have been supported and was guided through the entire process with Shipbob and Shopify integration by Ankit Gupta. All my questions were answered without hesitation and with honesty.

Slaefitness
United States
6 months using the app
March 29, 2021

I used this app to integrate our Shopify store with our Shipbob account to automise orders fulfillment. It works perfect!

Villa Cotton
United States
5 months using the app
ShipBob replied March 29, 2021

Thanks Villa team! Automation is what we aim for!

October 9, 2023

I had a great onboarding experience with Ankit. I had many questions he was able to answer quickly and effectively

Implementation Specialist- "Ankit Gupta"
Your name - "Arron ben"
Your company name - "Clutchloop"

ClutchLoop
United States
5 months using the app