ShipBob Fulfillment , 226 reviews

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, fast order ingestion, real-time syncing, and efficient tracking upload. They value features like inventory sync, rule creation, and order processing delay. The app's ability to facilitate international shipping through multiple warehouses has led to cost savings and reduced shipping times. Merchants also commend the inventory analytics and visibility, which aids in supply forecasting. The app's customer service and dedicated account managers are praised for their prompt responses and assistance. Merchants report improved fulfillment accuracy and appreciate the handling of complex logistics.

July 12, 2021

Ship Bob does a good job for us. The interface is pretty easy to use and they ship on time. I would recommend them

Vent Genius
United States
Over 2 years using the app
February 1, 2022

Shipbob is an incredible 3PL. They have helped us in many ways with scaling our business. They provide great insights, communication, and always hit their SLA's. I would recommend them to anyone looking to take their business to the next level.

MANSSION
United States
Over 2 years using the app
February 2, 2022

ShipBob's software is great. App setup is simple and easy. Very intuitive and functional. We've been using it for years and have seen how their product team continues to improve it month after month.

ZBiotics
United States
Over 2 years using the app
March 1, 2021

This app integrates seamlessly with our Shopify fulfillment setup. Works perfectly. Set it and forget it.

Wüfers
Canada
Over 2 years using the app
March 2, 2021

As far as 3pls go, Shipbob is the best I've worked with! In my personal opinion, more than cheap shipping rates and automatic fulfillment, having insight into exactly what's happening at the warehouse level is my top priority. Shipbob makes this possible with their software-- absolutely unparalleled. It provides full transparency into each stage of the pick & pack process and when there are issues (impossible to avoid in logistics), our Merchant Success Manager is just an email, phone call, or text away as well as support which is pretty responsive to my requests. I'm physically 10 timezones removed from where we ship from so that's super helpful. Shipbob's claim/reimbursement policy for lost or damages parcels is super fair, whereas other 3PLs I've worked with can leave you with huge bills, missing stock, and no way to find out why or where your products are. I love shipbob!

Karst
Australia
Over 2 years using the app
March 2, 2021

ShipBob and Shopify work together seamlessly. There are no issues with the integration and I highly recommend the application.

The Alinea Group
United States
Over 2 years using the app
June 11, 2021

Very supportive team! Taylor and Aaditya are very hands on and make themselves available for all of our questions. They are quick to resolve issues!
definitely 5 stars!

SKINN
United States
Over 2 years using the app
February 13, 2022

Works really well. We have been using for over a year and it is quite reliable and does what we need it to do.

EMF Harmony
United States
Over 2 years using the app
March 15, 2021

Works great. Self-serve platforms are the standard for modern 3PLs and ShipBob is at the top. They've scaled seamlessly with our volumes, that have grown significantly over the last 3 years.

Hero Cosmetics
United States
Over 2 years using the app
ShipBob replied March 29, 2021

Thanks to Dwight and the rest of the Hero team for being awesome to work with. Here's to continued success together! - Kevin from ShipBob

March 3, 2021

The integration works smoothly & whenever we've needed customer service, Shipbob has been speedy in responding.

Barefoot Scientist
United States
About 2 years using the app