Reviews (313)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless integration between Amazon MCF and Shopify, automating order fulfillment and inventory syncing. They value its reliability, user-friendliness, and multi-market handling. Standout features include real-time order tracking, delivery assurance, and product bundle creation. The app also provides item-specific information for multiple shipments in one order. Customer support is praised for its responsiveness and expertise in setup and troubleshooting. It's recommended for those seeking to simplify e-commerce processes using Amazon as a 3rd party logistics provider.
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It may be intimidating at the beginning but it is actually very user friendly! Their support was outstanding! I jumped on a Zoom Call and we make sure everything was set up properly plus I understood ALL the features! Powerful app, thanks again!
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
I have been using this app for more than a year. Since half a year ago a problem has arisen that it is not possible to use Amazon's most basic delivery service, but only the option of expedited delivery. This has caused our delivery costs to increase by 50%! We raised this issue six months ago, but they never resolved it. I estimate that we lost an additional $5,000 in delivery costs. I think if there is another app that can replace this app, I will not hesitate to replace it. 2022.10.28 The company eventually helped me out.
I must say that the app's overall experience is good and very easy to get started. It should be the best of its kind at this point. Just wish you guys would have helped us out sooner when I was running into problems.
Hi
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Great application and by far the best customer service experience we have ever received when help was needed or questions were asked.
Thank you!
- Back2Basics Golf
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!
Hello
Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
Great app and the developers are on-hand to help with any issues. I decided to ask them for help before even trying to setup it up myself. They jumped on a screenshare with me in minutes, answered all my questions and helped me get setup. Setup was easy, and the app is working nicely. Thanks!
Hi ,
We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
You look amazing. I would like you to change the order of Japanese and Japanese addresses and gender names.
App works as expected, support is amazing, they reply blazing fast and always with helpful answers. I would make the interface a little bit more user friendly and nicer design, would be nice if they implement shopifys Polaris framework. Recommended
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Hello ,
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at help@webbeeglobal.com to determine how we can provide you with a solution.
We value our customers’ opinions and would like to thank you for bringing this to our attention.
Very impressed with this app and the customer service. The app makes it so easy to have my orders fulfilled automatically through Amazon fulfillment. Customer service has been great so far as well. Highly recommend.
Hello
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
This app has made our life so much easier, it works great. The customer service is pretty good as well.
Hello,
Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!