Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate and complex shipping cost calculations, compatibility with other apps, and user-friendly interface. They commend its speed, reliability, and the responsive customer service. The app's ability to detect customer locations automatically, increase sales and conversion rates, and provide estimated delivery dates are also appreciated. Merchants value the customization options it offers.

August 29, 2022

This app is really helpful as potential buyers get an estimate of shipping costs without entering all their details first. The customer service is great and responds very quickly to any questions.

Cabinet de merveilles
France
Over 1 year using the app
Code Black Belt replied August 29, 2022

It always warms our hearts to hear that you've found Shipping Rates Calculator Plus very helpful and about your great experience with our support team. Please stay in touch and let us know how we can help you :)

Have a fantastic day,
Customer Success Team I Shop Circle

April 21, 2017

Love the shipping rates calculater! :)

Webbs Mid Century
Denmark
Over 1 year using the app
June 20, 2018

Absolutely fantastic app. Great integration, super fast. This app is a must have for all Shopify stores. I have viewed via tracking apps how customers abandon carts when they are presented with shipping costs they were not expecting. This app takes the guesswork out of the equation. It loads lightning quick, pulls all the correct data and integrates perfectly. I had a few custom bits I needed to implement, and their support was phenomenal. Literally done within an hours time. I could not be more satisfied. Thank you for an amazing app and amazing support!

Straight Outta Russia
United States
Over 1 year using the app
Edited September 20, 2018

So far - so good! I am very satisfied with the shipping rates app. It's very flexible - I have a lot of opputunities to change small details and that's very important to me...
Thank you for "just working!"

Danish Global
Denmark
Over 1 year using the app
November 7, 2020

Awesome as always...fast response and quick fixes keeps us coming back to you guys! Keep up the great work on all that you do! Regards, Oak+Tonic Team

Oak + Tonic
Canada
Over 1 year using the app
May 24, 2017

great app. Takes time off my hands from answering customer emails and configuring how much shipping will cost outside of the US. Definitely think it helps with customers abandoning cart.

Purity Purse And Bag Straps
United States
Over 1 year using the app
April 18, 2023

Absolutely superb! Worked perfectly out of the box. Allows you to make changes to headings and text etc. My biggest bugbear with Shopify is that it won't show you shipping until you log in or enter details to checkout. This app pops up before any of that so that the customers know the exact amount straight away and they can select the options.
A couple of days ago the shipping kept defaulting to the expensive express option instead. I could not figure out what was wrong. I contacted the developer to see if they could help me pinpoint it. It was a Shopify issue not one from this app. The developer went the extra mile and tested my website inside out, took screenshots and videos of tests and discovered that I had no rates entered for prices over £25! Such a simple thing that I missed and therefore sales. I corrected the Shopify settings and it worked! I couldn't thank you guys enough. Amazing and detailed support when they didn't have to. Thank you so so much!
Marie
Love Amber x Baltic Amber Jewellery & Gemstones.

See it working live on my store here
www.loveamberx.co.uk

Love Amber X Ltd
United Kingdom
Over 1 year using the app
Code Black Belt replied April 19, 2023

Wow, you made our day!! We are always happy to hear these words of encouragement 🎉

Thank you for leaving us this amazing review and feedback. It's great to hear such kind comments about our app functionality and customer support team, it means a lot to us.

All the best with your business,
Customer Success Team I Shop Circle

November 5, 2018

just downloaded this app. so far its working great. still fine tuning everything to my liking but so far its doing what it meant too. will update this review soon.

Pet Star Online
Australia
Over 1 year using the app
December 23, 2020

We've tried a ton of apps over the last 10 years and the one thing that you learn is that customer/technical support is equally as important as the functionality. I rarely leave reviews, but when a company like this goes above and beyond as they have for us, I feel compelled to do so. The app is equally as impressive and does exactly as we were hoping it would do. We're customers for life. Thank you! lillyds.com

Lilly Ds DIY Craft Supplies
United States
Over 1 year using the app
August 30, 2018

Easy to use - definitely recommended!

Uk Feature Walls
United Kingdom
Over 1 year using the app