Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate and complex shipping cost calculations, compatibility with other apps, and user-friendly interface. They commend its speed, reliability, and the responsive customer service. The app's ability to detect customer locations automatically, increase sales and conversion rates, and provide estimated delivery dates are also appreciated. Merchants value the customization options it offers.

Edited February 24, 2023

For the first time in 4 years I had an error (which turned out to be user error ), but this review is for the rapid response I received to the problem. Appreciated that the developers did some due diligence in trying to replicate the problem before coming back to me. Very impressed - and a breath of fresh air. THANK YOU.

The Cushion Maven
United Kingdom
Over 2 years using the app
January 17, 2019

Surprisingly easy to setup and their support was great! Incredibly responsive and actually fixed a minor style issue I had before I even contacted them.

Alchitry
United States
Over 2 years using the app
January 17, 2017

Awesome App! Very quick and helpful support. They made the app look awesome on my website and side cart slider for no extra charge. Makes a huge difference for customers to be able to automatically see their shipping fees without having to input any info. Just get this app. You really can't beat $3.99 a month!

Frugal Organics
United States
Over 2 years using the app
September 2, 2021

Shipping prices are accurate which our customers and our store really appreciate. No problems with this app!

House of Trains
United States
Over 2 years using the app
Edited January 21, 2021

A great addition to the cart. Works in conjuction with other apps, displays rates based on geo location and the customer support team is excellent.

AluFresco Ltd
United Kingdom
Over 2 years using the app
December 29, 2022

Great app for shipping rates and calculator. It is super easy to use, easy to customize and great customer service.

Zacuto
United States
Over 2 years using the app
Code Black Belt replied December 29, 2022

Thank you for your review and your words of appreciation. This motivates us to keep giving our best and don't forget that we are always available 24/7 in case you need any help :)
Cheers,
Customer Success Team I Shop Circle

May 18, 2020

Very easy to install, easy to customize, great UX. I've contacted support team to as few questions and the answer were super quick. We are really satisfied :)

Meg & Meg
Brazil
Over 2 years using the app
May 12, 2020

Super quick support. Excellent team. They helped me with a mobile issue that I was not able to fix by my self.

FEDRO - Gusto Autentico
Italy
Over 2 years using the app
January 22, 2019

I'm really impressed with this team. Shortly after installing the app they proactively reached out to me to ask if everything was going well. I replied with one piece I was having a problem with and they fixed it within a day. It wasn't a deal-breaker, but the level of urgency displayed by multiple folks on this team has me looking at their other apps already. Good partnership/service makes all the difference and I can tell Code Black Belt takes it seriously.

Murphy and McNeil
United States
Over 2 years using the app
March 23, 2023

This app gives accurate and fast shipping rates for orders which is great
for customers. Customer help was also fast and efficient.

Myrtleford Sports and Toys
Australia
Over 2 years using the app
Code Black Belt replied March 24, 2023

It's our pleasure to help in anything we can! We love to see happy merchants, and that's why we give our best to offer not only helpful apps but awesome support too. Thank you for trusting us, and for this amazing review!!

All the best,
Customer Success Team I Shop Circle