Reviews (952)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

October 29, 2024

Platform is great and Vignesh was very helpful.

Masterspapartsonline
United States
1 day using the app
August 6, 2024

Durkesh & Rahul from the team were super helpful with the set up process of Shipeasy, this app seems super helpful and I can't wait to use it, kudos to their customer service. I am confident they can solve all our shipping issues!

Diaspora Co.
United States
About 15 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

The app is incredibly easy to use, and the integration process was seamless. It covers almost every scenario you could need for setting shipping prices. The customer support team is exceptional super helpful, friendly, and supportive. I highly recommend this app to anyone looking to streamline their shipping process!

TheGreenArk
United Kingdom
About 17 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 27, 2024

good one

Tillman Tools LLC
United States
4 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 4, 2024

Barath assisted on setup.

Morales Ltda
Bolivia
17 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

Janani was helpful and assisted with making the required changes and made the app live. Most recommended! Thanks

Miduty
India
5 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 21, 2024

Really useful app and great customer service. Jenifer set up all of our shipping rates for us, saving us hours of work. They helped us through the testing process and made amendments where necessary.

TheSoapery
United Kingdom
6 months using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 24, 2024

Assistance if very good. w// Durkesh Kumar

CASANOVA PARIS
France
4 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited July 25, 2024

Really Amazing app specially its support service is amazing. They have very professional staff team specially I like to mention Barath Bindu who assist me in my concern very well.
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Jarral Mobile Tyre Fitting
United Kingdom
4 months using the app
Logbase replied July 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 27, 2024

Janani provided exceptional assistance in resolving shipping rate issues on our website. Her clarity and support during a zoom call led to a quick resolution. 5 star service!

VitalityPoints
Philippines
7 months using the app
Logbase replied July 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.